Automotive Commercial Service Advisor

Automotive Service Advisor Required for Main Dealership - Reading Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+ Family-Run Business | Leading Brand Workshop Monday-Friday 9AM-6PM With 1 in 3 Saturday mornings paid at time and a half Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Reading as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success. About the Role: As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover. Key Responsibilities: Greet customers, schedule appointments, and manage service bookings efficiently Provide accurate estimates and explain repair and service processes Liaise between customers and technicians to ensure clear communication Manage job progress updates and ensure timely completion Upsell relevant services and products where appropriate Handle warranty and service administration About You: Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment Strong communication and organisational skills Excellent problem-solving ability and attention to detail IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle) A team player with a proactive and professional attitude Full UK driving licence (preferred) What’s on Offer: Competitive basic salary + achievable bonus scheme Ongoing manufacturer and in-house training Friendly, supportive working environment Career progression opportunities within a growing dealer group Employee benefits including pension scheme and staff discounts If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required Independent Garage based in Oxted Circa £40k Starting Basic Salary Hours: Monday to Friday 8.30am to 5.30pm Well-respected business in the local area Our client, a well-respected independent garage located in the charming town of Oxted is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you. Key Responsibilities: Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance. Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups. Conducting thorough vehicle inspections and documenting findings for clients and record-keeping. Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately. Maintaining a clean and organized workshop environment while adhering to safety standards and protocols. Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs. Skills & Experience Required: Proven experience as a Vehicle Technician or similar role within the automotive industry. Strong diagnostic and problem-solving skills with the ability to work under pressure. Knowledge of vehicle systems and components, with a commitment to continual learning and improvement. Excellent communication and interpersonal skills to engage effectively with clients and team members. Relevant qualifications and certifications in automotive technology or mechanics. A reliable and positive attitude, with a genuine passion for automotive work. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Accredited HGV Master Technician – Heathrow Basic Salary: Up to £47,000 + £3,000 Shift Allowance | OTE: £74,574 Split Shift Family-Run Business | Multi-Brand Workshop Monday-Friday ONLY Overtime Available My client is a trusted, family-run commercial vehicle dealership, proudly working with leading manufacturers. They are looking for a skilled and flexible Accredited HGV Master Technician to join our professional Service Team at their Heathrow location. This is a varied role, offering outstanding earning potential, manufacturer training, and a long-term career path with a business that puts people first. The Role: Carry out diagnostics, complex repairs, servicing, and routine maintenance on customer vehicles Attend diagnostic appointments and complete repairs in line with manufacturer standards Mentor junior staff and contribute to a collaborative team environment Participate in ongoing brand-specific training and development What’s on Offer: Basic Salary: Up to £47,000 (DOE) £3,000 Split Shift Allowance Productivity Bonus: Up to £6,000 per year (paid monthly) Realistic OTE: £74,574 per annum Overtime: Paid at 1.5x (weekends and out-of-hours) Shift Pattern: Monday to Friday, 6:00am–2:30pm and 2:00pm–10:30pm Optional Roadside Technician Rota available for additional earnings Benefits: 30 days annual leave (incl. Bank Holidays), plus loyalty holiday increases at 3, 5, 7 & 10 years Holiday+ Scheme – purchase up to 3 extra days Industry-leading training including IRTEC, HGV Class 1/2, and tachograph certification Employer pension scheme & life insurance Tool insurance and full PPE/uniform provided Free annual Class IV MOT Enhanced paternity pay – full 2 weeks Career development all the way up to Director level About You: Diagnostic accreditation is essential Strong diagnostic and problem-solving skills Positive team player with a proactive attitude Organised, communicative, and flexible with duties Health & Safety aware Preferred (but not essential): Level 3 qualification or proven time-served experience (5+ years) HGV/LGV/PCV licence IRTEC, Bus & Coach or Roadside Assistance Training experience Full vacancy details for this HGV Master Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required Independent Garage based in Godstone Circa £40k Starting Basic Salary Hours: Monday to Friday 8.30am to 5.30pm Well-respected business in the local area Our client, a well-respected independent garage located in the charming town of South Godstone is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you. Key Responsibilities: Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance. Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups. Conducting thorough vehicle inspections and documenting findings for clients and record-keeping. Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately. Maintaining a clean and organized workshop environment while adhering to safety standards and protocols. Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs. Skills & Experience Required: Proven experience as a Vehicle Technician or similar role within the automotive industry. Strong diagnostic and problem-solving skills with the ability to work under pressure. Knowledge of vehicle systems and components, with a commitment to continual learning and improvement. Excellent communication and interpersonal skills to engage effectively with clients and team members. Relevant qualifications and certifications in automotive technology or mechanics. A reliable and positive attitude, with a genuine passion for automotive work. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!