Monday Matters

Warranty Administrator (Warranty, R&M & Retail Invoicing) Location: Heathrow, Salary: £30,000 – £32,000+ depending on experience + Bonus Hours: Monday–Friday, 7:00am–4:00pm Join a Successful Commercial Main Dealership Due to continued success and growth, we are looking for an experienced HGV Claims & Invoice Processor to join our existing team at a busy commercial main dealership based in Heathrow. This is a specialist automotive administration role covering Manufacturer Warranty Claims, Repair & Maintenance (R&M) Claims and Retail Invoicing. If you have previous experience in automotive warranty, claims, invoicing or service administration — particularly within HGV or commercial vehicles — we would love to hear from you. The Role The successful candidate will ideally have: A good understanding of vehicle warranty processes. Experience processing Manufacturer Warranty Claims. An understanding of Repair & Maintenance (R&M). Experience processing R&M claims. Automotive industry experience — HGV/commercial vehicle experience is preferred, although experience with cars or LCVs is also transferable. Previous experience as a Service Advisor would be highly relevant for candidates looking to move into claims processing and administration. What We're Looking For You will need to be confident working across multiple software platforms on a daily basis and have excellent administration skills. Attention to detail is essential, as is the ability to work accurately and efficiently in a fast-paced environment. Previous experience in warranty, claims or invoicing would be a significant advantage, particularly within the automotive or commercial vehicle sector. However, a willingness to learn is just as important as previous experience. If you have a strong automotive background and a genuine "can-do" attitude, full training will be provided on the various systems and processes. Why Join Us? You will be joining a busy and professional commercial main dealership with a friendly, team-focused working environment. We are looking for someone who wants to become a valued member of the team rather than simply another number. You will have the opportunity to work both independently and collaboratively, using your own initiative to get the job done. If you have automotive experience, strong administration skills and a keen eye for detail, this could be an excellent opportunity to develop your career within a commercial main dealership. Full vacancy details for this Warranty Administrator role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer Group Based in the Birchington, Kent Area Circa £37-39k Per Annum Hours: Monday to Friday 8AM to 5.30PM - No Weekends! Role available due to company expansion Monday Matters Recruitment is working on behalf of a well-established automotive business in the Birchington-On-Sea, Kent area to find a motivated and customer-focused Telesales Car Parts Advisor. This is a fast-paced, customer-facing role where you’ll be the first point of contact for trade customers, handling incoming parts enquiries and supplying automotive parts to the aftermarket. You’ll play a key role in delivering a professional, efficient, and friendly service while building strong relationships with workshops, independent garages, and trade clients. Key Responsibilities: Handle inbound calls and parts enquiries from trade customers Accurately identify and supply the correct automotive parts Process orders efficiently using internal systems Build and maintain strong customer relationships Upsell related parts and consumables to maximise sales opportunities Deliver excellent customer service at all times We’re looking for someone who is enthusiastic, proactive, and thrives in a busy environment. You’ll ideally have: Experience within a main dealer or parts factor environment (essential) A confident telephone manner and strong communication skills Good IT skills and ability to learn new systems quickly High attention to detail and accuracy Ability to multitask and work under pressure Full vacancy details for this Telesales Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician (Luxury/ Prestige) Based in Swanley, Kent Independent Prestige Specialist Garage Circa £48-50k Basic Salary + Monthly Bonus Scheme Working Hours: Monday to Thursday 7.30AM - 5.30PM/ 2.45PM finish on a Friday (No Weekends) Monday Matters Recruitment is seeking a Vehicle Technician to join a highly respected independent specialist garage in Swanley, Kent. This is an excellent opportunity for an experienced professional with a passion for high-performance vehicles to work in a dynamic and well-equipped workshop. As a Vehicle Technician, you will be responsible for the diagnosis, repair, and maintenance of specialist vehicles to the highest standards. You must be confident working with complex diagnostic procedures and advanced electrical systems across both modern and classic vehicles. Working alongside a skilled and knowledgeable team, you will ensure every vehicle receives expert care and attention. Key Responsibilities: Diagnose and repair mechanical, electrical, and electronic faults using specialist diagnostic equipment Carry out servicing, maintenance, and repair work to manufacturer and prestige standards Confidently undertake complex diagnostic and electrical fault-finding Supervise and support junior technicians, ensuring quality and safety standards are met Work closely with the service team to maintain efficient workflow and high customer satisfaction Accurately document all work completed, including parts used and labour time Keep up to date with the latest automotive technologies and industry best practices Skills & Experience Required: Proven experience as a Senior Vehicle Technician Strong diagnostic skills and ability to work with classic and modern vehicle systems VAG/ Prestige Car experience preferred but not essential NVQ Level 3 or equivalent qualification in automotive repair Ability to work independently and as part of a team Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!