Monday Matters

Main Dealer based in Canterbury Realistic OTE of £55k+ (£15k Basic Salary) Company car provided Part of a dealer group that is growing rapidly Looking for candidates that are customer focused Monday Matters Recruitment is currently recruiting on behalf of a reputable main dealership in Canterbury, Kent for a motivated and results-driven Car Sales Executive to join their growing sales team. This is an exciting opportunity for an ambitious sales professional looking to develop their career within the automotive industry. The successful candidate will be passionate about delivering exceptional customer service, building strong client relationships, and exceeding sales targets in a fast-paced environment. Key Responsibilities: Engage with prospective customers to understand their requirements and recommend suitable vehicle options Manage the full sales journey from initial enquiry through to vehicle handover, ensuring a seamless customer experience Utilise CRM systems effectively to manage leads, follow-ups, and customer interactions Identify opportunities to upsell additional products and services to maximise revenue and customer value Build and maintain long-term relationships with both retail and B2B clients to encourage repeat business and referrals Demonstrate professional phone etiquette and excellent communication skills at all times Coordinate appointments, test drives, follow-up calls, and meetings efficiently Stay up to date with vehicle specifications, promotions, finance packages, and industry trends Candidate Requirements: Previous experience in automotive sales or B2B sales is highly desirable Strong sales and negotiation skills with a target-driven mindset Excellent organisational abilities and the capability to manage multiple customer enquiries simultaneously Confident communication skills, both written and verbal Experience using CRM software and sales management systems Ability to upsell products and services while maintaining customer trust and satisfaction Multilingual or bilingual skills would be advantageous A proactive, enthusiastic, and customer-focused attitude What’s on Offer: Competitive salary with uncapped commission potential Career progression opportunities within a respected automotive business Supportive and professional working environment Ongoing training and development If you are passionate about sales, enjoy building relationships, and thrive in a customer-focused environment, we would love to hear from you. Full vacancy details for this automotive Car Sales Executive role in Canterbury, Kent are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer based in Canterbury, Kent Circa £38k Basic Salary (£55-60k Per Annum) No weekends, excellent company benefits, company car & supportive management Open to experienced managers and candidates who are looking for the next step in their career Our client, a reputable and forward-thinking main dealer based in Canterbury, Kent, is seeking to appoint an Aftersales Manager to join the team. This is an excellent opportunity for an Aftersales Manager — or a Senior Service Advisor/ Assistant Service Manager/ Workshop Controller ready to step up into a management position — to join a forward-thinking dealer group. You will oversee the Service and Parts departments, ensuring efficient operations, high customer satisfaction and strong financial performance. The role involves leading a motivated team, driving process improvements, and maintaining compliance with manufacturer and company standards. Key Responsibilities: Oversee and manage the entire aftersales process to ensure high-quality customer service and efficient operations. Lead, motivate, and develop the aftersales team to meet and exceed service targets. Establish and maintain strong relationships with customers, ensuring their needs are understood and addressed promptly. Monitor key performance indicators and implement strategies for continuous improvement. Collaborate with other departments to ensure smooth coordination and communication across the business. Manage aftersales budgets, forecasts, and reporting to support business objectives. Handle escalations and resolve complex customer issues effectively and professionally. Maintain up-to-date knowledge of industry trends and best practices to enhance service delivery. Skills & Experience Required: Excellent leadership and team management skills. Strong customer service orientation and ability to build lasting client relationships. Exceptional organisational and problem-solving abilities. Good understanding of KPIs and ability to utilise data to improve service performance. Effective communication skills, both written and verbal. Knowledge of the automotive or relevant service industry is highly desirable. Full vacancy details for this automotive Aftersales Manager role in Canterbury, Kent are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Service Advisor Required for Main Dealership - Newbury Salary: £30,000 Basic Salary + Bonus (£38,000) Working Hours: Monday to Friday: 8 AM - 6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Newbury area. Our client is seeking a talented and dedicated Permanent Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!