Monday Matters

Service Advisor Required for Main Dealership - Newbury Salary: £30,000 Basic Salary + Bonus (£38,000) Working Hours: Monday to Friday: 8 AM - 6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the newbury area. Our client is seeking a talented and dedicated Permanent Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician (EV Brands) Main Dealer based in Welling Circa £36 Basic Salary + Bonuses Hours: Monday to Friday 8.00AM - 5.30PM - No weekend work Monday Matters Recruitment is proud to be working in partnership with a well-established main dealership in Welling to recruit a talented Vehicle Technician with a passion for the future of automotive technology. This is a unique opportunity to work predominantly on electric and hybrid vehicles (EVs) from leading global brands. The Role: As a Vehicle Technician, you will play a key role in delivering high-quality servicing, diagnostics, and repairs - primarily on electric and hybrid vehicles. You’ll be working with the latest tools, systems, and manufacturer training to ensure vehicles are maintained to the highest standards. Key Responsibilities: Perform servicing, maintenance, and repairs on a range of vehicles, with a focus on EVs and hybrids Carry out advanced diagnostics using manufacturer-approved systems Conduct health checks and identify potential issues accurately Ensure all work is completed efficiently and in line with dealership and manufacturer standards Keep up to date with the latest EV technologies and safety procedures Maintain a clean, safe, and organised working environment About You: Qualified Vehicle Technician (NVQ Level 3 or equivalent) Experience working within a main dealer environment preferred Strong diagnostic and fault-finding skills Interest in electric/hybrid vehicles A proactive attitude and willingness to learn new technologies Full UK driving licence What's On Offer: Competitive salary with performance-related bonus Ongoing manufacturer-led EV training and certification Opportunity to work with cutting-edge electric vehicle technology Modern workshop with the latest diagnostic equipment Career progression within a growing dealership network Company benefits package including pension and staff discounts Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Company Type: Independent Garage Based in Maidstone Circa £35-37k Basic Salary Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Ideally looking for a candidate with at least five years’ experience in the role About the Role: As a Service Advisor, you will be the key point of contact for our customers throughout their service experience. You’ll ensure every customer receives professional, friendly, and efficient service while supporting the service department to achieve its performance targets. Job Summary: Act as the first point of contact for customers requiring vehicle servicing or repairs Provide a warm and professional welcome to all visitors and assist with their service-related inquiries Effectively schedule service appointments and manage the service team's workload Communicate service updates and recommendations clearly to customers Ensure accurate and timely completion of all service-related documentation and invoicing Assist in resolving customer concerns and complaints with empathy and professionalism Collaborate with the service team to maintain a clean and organized service department About You: Previous experience in a Service Advisor role within the automotive industry. Strong organisational and communication skills. Confident with IT systems and able to manage workloads effectively. A team player with a proactive and customer-first approach. What’s on Offer: Competitive salary dependent on experience. Opportunity to work with a supportive, close-knit team. Career stability within a well-respected independent garage. Monday to Friday hours – No Weekends. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.