Circa £55k Per Annum
Circa £55k Per Annum + Company Vehicle
Based in the Bromley area
Hours: Monday to Friday 8am to 6pm
Role available due to company expansion
You must have management experience in a similar dealership environment
Monday Matters Recruitment is proud to be partnering with a prestigious automotive dealership in the Bromley area to recruit an experienced and driven Service Manager. This is an exciting opportunity to join a high-performing site undergoing significant expansion, creating the need for a strong leader to take the service department to the next level.
The Role:
Reporting directly to the Aftersales Manager, you will be responsible for overseeing the daily operations of a busy service department, leading a team of 18 staff including service advisors, technicians, and support personnel. You will play a key role in delivering exceptional customer service, driving performance, and ensuring operational excellence in line with the brand’s premium standards.
Key Responsibilities:
Lead, motivate, and develop a team of 18 to achieve departmental targets
Oversee workshop efficiency, productivity, and quality control
Ensure an outstanding customer journey from booking through to vehicle handover
Monitor KPIs, including labour sales, efficiency, and customer satisfaction
Work closely with the Aftersales Manager to support strategic growth plans
Maintain compliance with manufacturer standards and health & safety regulations
Drive continuous improvement across processes and team performance
About You:
Proven experience as a Service Manager or Senior Aftersales professional within a dealership environment
Strong leadership skills with the ability to inspire and develop teams
Commercially aware with a track record of delivering results
Passion for delivering exceptional customer service
Highly organised with the ability to manage a fast-paced operation
What’s on Offer:
Opportunity to join a prestige brand in a growing and evolving site
Competitive salary and bonus structure
Career progression opportunities within an expanding business
Supportive leadership team and modern working environment
If you are a motivated Service Manager looking to take on a new challenge within a premium automotive environment, we would love to hear from you.
Full vacancy details for this Service Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!