Automotive Service Advisor

Senior Vehicle Technician – Luxury Independent Specialist Chertsey Area Salary: Circa £60,000 Basic Salary + Bonus Hours: Monday–Thursday: 8:30 17:00 | Friday: 8:00–16:30 Weekends OFF State-of-the-art facilities | Supportive, long-standing team Monday Matters Recruitment is delighted to be partnering with a respected luxury independent specialist in the Surrey area as they look to welcome an experienced and passionate Luxury Brand Automotive Vehicle Technician to their team. This is an exceptional chance to work with one of the most prestigious marques in the automotive world, within a business that prides itself on quality, craftsmanship, and a family-friendly working environment. Key Responsibilities Carry out diagnostics, repairs, and maintenance on luxury vehicles to the highest standards. Use advanced tools and diagnostic equipment to identify and resolve issues efficiently. Maintain accurate service and repair records in line with company requirements. Keep up to date with evolving vehicle technologies and industry best practice. Work collaboratively within a skilled team to deliver work on time. Deliver exceptional customer service, building trust and long-term relationships. Skills & Experience Required Proven experience as a Vehicle Technician, ideally with luxury or high-performance brands. Relevant automotive qualifications (e.g., NVQ Level 3 or equivalent). Strong diagnostic capability and in-depth understanding of vehicle systems. Ability to work independently and as part of a fast-paced team. Excellent problem-solving skills and meticulous attention to detail. Confident communication skills with both colleagues and customers. If you're ready to take the next step in your career and join a well-established, reputable independent garage, we’d love to hear from you. Your technical ability and passion for luxury vehicles will play a key role in delivering outstanding service to our clients. For full vacancy details and to apply, please send your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Service Advisor Required for Main Dealership - Newbury Salary: £30,000 Basic Salary + Bonus (£38,000) Working Hours: Monday to Friday: 8 AM - 6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Newbury area. Our client is seeking a talented and dedicated Permanent Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required for Main Dealership Salary: £34,000 Basic + Bonus - £45,000 Working Hours: Monday to Friday: 8 AM - 5 PM Weekends OFF Our client, a reputable car dealership located in Kidlington, Oxfordshire, is seeking a dedicated and skilled Permanent Vehicle Technician to join their dynamic team. This is an exciting opportunity for someone with a passion for automotive technology and a desire to contribute to a dealership that values expertise and customer satisfaction. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that all work is completed to the highest standards. Key Responsibilities: Conduct thorough inspections, diagnostics, and repairs on a range of vehicles. Perform routine maintenance tasks, including oil changes, brake replacements, and tire rotations. Utilize diagnostic equipment to identify issues and recommend solutions effectively. Maintain accurate records of all work performed and communicate findings to the service team and customers. Stay up to date with the latest automotive technology and industry trends. Assist in training and mentoring junior technicians as needed. Ensure compliance with health and safety regulations and dealership policies. Skills & Experience Required: Proven experience as a vehicle technician or similar role, preferably in a dealership environment. Strong technical knowledge of automotive systems and components. Excellent problem-solving skills with attention to detail. Effective communication skills to interact with customers and team members. Ability to work independently and as part of a team. Relevant qualifications, such as a Level 3 NVQ in Vehicle Maintenance and Repair or equivalent. Valid driver's license. Full vacancy details for this Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

MOT Tester Required for Independent Garage - Croydon Salary: Basic Salary £40,000 + Bonus Working Hours: Tuesday-Saturday 8.30AM - 5.30PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable Independent Garage located in Croydon, to find a dedicated and skilled MOT Tester. This is an exciting opportunity to join a dynamic team in a well-established company that values quality and customer satisfaction. As an MOT Tester, you will play a crucial role in ensuring the safety and reliability of vehicles, providing peace of mind to customers while adhering to the highest industry standards. Key Responsibilities: Conduct thorough inspections and tests on vehicles to assess their roadworthiness. Complete MOT certifications and maintain accurate testing records. Identify defects or issues and provide detailed reports to customers. Offer expert advice and recommendations on necessary repairs to ensure compliance with safety regulations. Maintain a clean and safe working environment in accordance with health and safety regulations. Stay updated on the latest regulations and standards related to MOT testing. Skills & Experience Required: Proven experience as an MOT Tester with an in-depth understanding of vehicle testing procedures. Valid MOT Testing licence and relevant certifications. Strong attention to detail and the ability to work independently. Excellent communication skills to explain issues and recommendations clearly to customers. Problem-solving skills and the ability to perform under pressure. A team-player attitude with a commitment to providing top-notch service. Full vacancy details for this MOT Tester role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!