Automotive Service Advisor

Main Dealer based near Bromley £34-36k Basic Salary Bonus - Realistic OTE of £42k+ Fantastic brand and company Monday to Friday 8.30AM - 5.30PM - No Weekends! 24 Days Holiday + Bank Holidays Monday Matters Recruitment are currently recruiting on behalf of a well-established main dealer in Bromley who are seeking an experienced Vehicle Service Technician to join their busy workshop team. This is a fantastic opportunity for a motivated individual who takes pride in producing high-quality work and thrives in a fast-paced service environment. Key Responsibilities: Carry out routine servicing, maintenance, and repair work on a range of vehicles to manufacturer standards Conduct vehicle health checks and report on any issues or recommended repairs Ensure all work is completed efficiently and to a high standard within set timeframes Maintain accurate service records and adhere to workshop health & safety procedures Work collaboratively with the service team to ensure customer satisfaction and workshop efficiency About You: Qualified Vehicle Technician (NVQ Level 3 or equivalent) Previous experience working within a franchised/main dealer environment preferred Confident with routine servicing, oil changes, brakes, filters, and general maintenance tasks Strong attention to detail with a focus on speed and quality Reliable, proactive, and a good communicator What’s on Offer: Competitive basic salary plus performance-related bonus Manufacturer training and ongoing career development Friendly, supportive working environment within a respected dealership If you’re a quick, efficient, and capable technician looking to join a professional main dealer team, we’d love to hear from you. Full vacancy details for this Vehicle Service Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Established Independent Garage Based in Ashford, Kent Circa £35k Basic Salary Hours: Monday to Friday 8AM to 6PM + 1 Saturday Morning Per Month At Monday Matters Recruitment, we're proud to be working with a highly respected independent garage in Ashford, Kent, to recruit an experienced Service Advisor. This is an excellent opportunity to join a well-established business with an outstanding local reputation, modern facilities, and a friendly, close-knit team. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced automotive environment, we'd love to hear from you. The Role: As the first point of contact for customers, you'll play a key role in ensuring every customer receives a professional and positive experience from booking through to vehicle collection. Your responsibilities will include: Greeting customers and managing all service enquiries. Booking vehicles into the workshop and scheduling work efficiently. Liaising with technicians to provide accurate updates and repair recommendations. Preparing estimates, job cards and invoices. Keeping customers informed throughout the repair process. Upselling additional work where appropriate and beneficial. Managing warranty and service administration accurately. Delivering exceptional customer service and maintaining high levels of customer satisfaction. We're looking for someone who has: Previous experience as a Service Advisor within the automotive industry. Excellent communication and customer service skills. Strong organisational and administrative abilities. Good IT skills and experience using workshop management systems. A proactive, positive attitude and the ability to work well under pressure. A full UK driving licence is preferred. What's on Offer: Stable, long-established independent garage. Friendly and supportive working environment. Modern workshop and excellent facilities. Long-term career prospects with a respected local employer. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Based near Maidstone, Kent Circa £33k Basic Salary + Competitive Bonus Scheme Hours: Monday to Friday 8AM - 5.30PM + 1 in 3 Saturday Mornings 8.30AM - 12.30PM Fantastic dealer group who are expanding across the South At Monday Matters Recruitment, we pride ourselves on connecting talented automotive professionals with leading employers across the UK. We are currently partnering with a well-established car dealership based near Maidstone, Kent, seeking to appoint a dedicated and experienced Senior Service Advisor. Our client values professionalism, excellent customer service, and industry expertise, offering a supportive environment where the right candidate can thrive and help drive the dealership's service department forward. The Senior Service Advisor will play a key role in delivering exceptional customer service, managing service bookings, and ensuring the smooth operation of the service department. This position requires a confident leader with a good understanding of automotive service processes and the ability to build strong relationships with customers, ensuring repeat business and customer satisfaction. If you possess a proactive approach and are passionate about automotive aftersales, this role offers an excellent opportunity to grow within a reputable organisation. Key Responsibilities: Providing outstanding customer service, acting as the main point of contact for all service-related enquiries Managing service bookings and scheduling work efficiently to maximise workshop productivity Assisting in the supervision and support of the service team to ensure high standards of service delivery Upselling products and additional services to customers to enhance their experience and increase revenue Handling customer concerns or complaints professionally, aiming for swift resolution Maintaining accurate records of service transactions and customer interactions Ensuring all processes comply with manufacturer and dealership standards and policies Skills & Experience Required: Proven experience as a Service Advisor, ideally in a fast-paced automotive environment Strong communication and interpersonal skills with a customer-focused approach Ability to upsell and maximise profitability through excellent product knowledge Leadership qualities with the ability to support and motivate team members Good organisational skills with the ability to prioritise tasks effectively Understanding of automotive service processes, warranty procedures, and stock control Positive attitude and professional demeanour Full vacancy details for this Senior Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Prestige Brand Dealership Based in Sevenoaks, Kent £42-48k Basic Salary + Bonus Monday to Friday 8AM to 5PM - No Weekends Small stable team within a family-owned business Monday Matters Recruitment is delighted to be recruiting on behalf of a well-established and highly respected automotive business. Due to continued growth, our client is seeking an experienced and motivated Vehicle Technician to join their professional workshop team. This is an excellent opportunity to work with a prestige dealership known for its commitment to quality, customer service, and employee development. Key Responsibilities: Carry out servicing, maintenance, and repairs to a high standard. Diagnose mechanical and electrical faults using modern diagnostic equipment. Conduct vehicle inspections and identify any additional work required. Complete all work efficiently while maintaining manufacturer and company standards. Ensure all documentation and job records are completed accurately. Adhere to health and safety procedures within the workshop environment. Support colleagues and contribute to a positive team culture. Requirements: Previous experience as a Vehicle Technician, Mechanic, or Automotive Technician. Relevant Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent). Strong diagnostic and fault-finding skills. Ability to work independently and as part of a team. Full UK driving licence. MOT Tester qualification would be advantageous but is not essential. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!