Automotive Commercial Service Advisor
Job Role:Commercial Service Advisor
Town/City:Hillingdon
Salary/Rate:£32,000-£36,000
Sector:Commercial Vehicle
Job ref:134
Post Date:19.08.25
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Meet Our Recruiter
Charlotte Lightfoot
Automotive Recruiting Director
About the Role
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Commercial Service Advisor Required for Main Dealership - Heathrow
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Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+
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Family-Run Business | Multi-Brand Workshop
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Weekly shift pattern
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5.30am to 2.30pm
8.00am to 5.00pm
10.00am to 7.00pm -
With 1 in 3 Saturday mornings paid at time and a half
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as a Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As a Commercial Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
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Greet customers, schedule appointments, and manage service bookings efficiently
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Provide accurate estimates and explain repair and service processes
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Liaise between customers and technicians to ensure clear communication
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Manage job progress updates and ensure timely completion
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Upsell relevant services and products where appropriate
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Handle warranty and service administration
About You:
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Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment
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Strong communication and organisational skills
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Excellent problem-solving ability and attention to detail
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IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
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A team player with a proactive and professional attitude
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Full UK driving licence (preferred)
What’s on Offer:
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Competitive basic salary + achievable bonus scheme
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Ongoing manufacturer and in-house training
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Friendly, supportive working environment
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Career progression opportunities within a growing dealer group
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Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
More jobs from this recruiter
View AllWorkshop Manager - Fixed Term Contract
Henly-On-Thames
£35,000 - £40,000
Automotive Workshop Manager – Fixed Term (6 Months)
Location: Henley-on-Thames
Salary: £35,000/£40,000 (pro rata)
Hours: Monday to Friday, 8:00am – 5:30pm
Contract Type: 6-Month Fixed Term
Are you an experienced and motivated Workshop Manager looking for your next opportunity? Join a well-established and highly regarded independent garage in the heart of Henley-on-Thames.
We are seeking a hands-on Automotive Workshop Manager to lead our busy workshop team during a six-month fixed-term contract. This is a fantastic chance to be part of a trusted local business known for quality workmanship and exceptional customer service.
Key Responsibilities:
Manage day-to-day operations of the workshop, ensuring jobs are completed efficiently and to a high standard
Lead, motivate, and support a team of skilled technicians
Oversee job scheduling and workflow to maintain productivity
Liaise with customers, provide estimates, and ensure excellent service
Maintain health and safety standards and workshop compliance
Requirements:
Proven experience in a workshop or service manager role within the automotive industry
Strong technical understanding of vehicle maintenance and diagnostics
Excellent leadership and communication skills
Ability to manage time, people, and priorities in a fast-paced environment
Full UK driving licence
Why Join Us?
Work with a respected independent garage with a loyal customer base
Supportive team environment with a professional approach
Competitive salary and regular hours – no weekends!
Start date: As soon as possible
Contract end date: 6 months from start (potential for extension depending on business needs)
Full vacancy details for this Workshop Manager role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Automotive Commercial Service Advisor
Hillingdon
£32,000-£36,000
Commercial Service Advisor Required for Main Dealership - Heathrow
Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+
Family-Run Business | Multi-Brand Workshop
Weekly shift pattern
5.30am to 2.30pm
8.00am to 5.00pm
10.00am to 7.00pm
With 1 in 3 Saturday mornings paid at time and a half
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as a Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As a Commercial Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
Greet customers, schedule appointments, and manage service bookings efficiently
Provide accurate estimates and explain repair and service processes
Liaise between customers and technicians to ensure clear communication
Manage job progress updates and ensure timely completion
Upsell relevant services and products where appropriate
Handle warranty and service administration
About You:
Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment
Strong communication and organisational skills
Excellent problem-solving ability and attention to detail
IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
A team player with a proactive and professional attitude
Full UK driving licence (preferred)
What’s on Offer:
Competitive basic salary + achievable bonus scheme
Ongoing manufacturer and in-house training
Friendly, supportive working environment
Career progression opportunities within a growing dealer group
Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
HGV/LCV Technician
Bicester
£44,000-£65,000
Multi-Skilled HGV/LCV Technician (Heavy & Light Vehicles)
Location: Bicester
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week, with 60-minute unpaid break)
Earnings: £44,000 Basic Salary - OTE £64,926 per annum
Due to continued growth and increased demand, my client a commercial main dealership is seeking a multi-skilled technician to join their team. They are looking for an individual with the ability to work on both heavy and light commercial vehicles—a rare skill set they believe deserves proper recognition and reward.
This is a varied and hands-on role within a supportive, family-run business that values expertise and professionalism.
Key Responsibilities:
Carrying out diagnostics, maintenance, and repairs on a range of vehicles
Flexibly switching between light and heavy vehicle work as required
Maintaining a safe, clean, and efficient workshop environment
Ensuring all work meets manufacturer and safety standards
What They Offer:
22 days holiday plus public holidays (30 days total)
Holiday loyalty scheme (additional leave at 3, 5, 7, and 10 years of service)
Holiday purchase scheme (up to 3 additional days)
Full salary paternity pay (2 weeks)
Death in Service policy (2x salary)
Group Accident Insurance – 24/7 cover
Employer stakeholder pension scheme
Tool insurance
Free annual Class IV MOT for employees
Free on-site parking
Friendly, team-oriented working environment
Access to brand and manufacturer training (online and in person), with formal certification
Key Requirements:
Relevant qualifications or proven technical experience
Strong diagnostic and repair skills
Problem-solving mindset and flexible approach to work
Effective communication and organisational skills
Awareness and commitment to health and safety practices
Ability to work both independently and as part of a team
Preferred but not essential:
Experience working on both heavy and light vehicles
Level 3 qualifications
Working for this reputable business is not just about the role—it’s about being part of a business that values its people. We invest in your development and offer a real career path. Many of our team have progressed through the business, and we support ambition at every level.
Full vacancy details for this HGV Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Vehicle Technician
Reading
£35,000-£45,000
Vehicle Technician – Premium Main Dealership
Location: Reading
Salary: £35,000 – £38,000 basic + bonus (OTE £45,000)
Hours: Monday – Friday, 8:30 AM – 5:00 PM | 1 in 7 Saturday mornings
A rare opportunity has arisen to join a leading premium main dealership in Reading. We are seeking a skilled and motivated Vehicle Technician to join our team and deliver outstanding service and technical expertise to our customers.
What We Offer:
Competitive basic salary of £35,000 – £38,000 (depending on experience)
Performance-based bonus scheme (OTE up to £45,000)
Ongoing manufacturer training and career development
Access to a modern, well-equipped workshop
Company benefits including pension, 22 days holiday + bank holidays, and staff discounts
Key Responsibilities:
Perform servicing, maintenance, and repairs on customer vehicles to manufacturer standards
Diagnose and troubleshoot faults using the latest diagnostic equipment
Ensure all work is carried out efficiently, safely, and to a high standard
Accurately complete all relevant paperwork and service records
Maintain a professional approach and support the wider team when required
About You:
NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair
Previous experience in a main dealer or quality independent garage
Strong diagnostic skills and a commitment to delivering high standards
Full UK driving licence
Working Hours:
Monday to Friday, 8:30 AM – 5:00 PM
1 in 7 Saturday mornings (paid overtime or time in lieu)
If you're looking for your next step in this premium main dealership and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!