Prestige Car Aftersales Advisor

Prestige Car Aftersales Advisor Prestige Independent Specialist Garage Based in the Paddock Wood area £36,000 Per Annum (£28-31k Basic Salary + Team Bonus Scheme) Hours: Monday to Friday 8am to 5.15pm + 1 in 3 Saturday Mornings Monday Matters Recruitment is delighted to be working with a very well-established independent prestige specialist who is looking to recruit an additional Aftersales Advisor to support their existing team of two. This is a new role due to growth, not a replacement, offering the chance to work alongside a fantastic, supportive Manager in a business with an excellent reputation. The Role: As Aftersales Advisor, you will be the main point of contact for customers, ensuring a professional and positive experience throughout their visit. Your duties will include: Handling telephone enquiries Greeting customers on arrival Communicating with customers throughout the day, advising of any additional work required Liaising closely with the workshop Ordering parts as needed The Ideal Candidate: A minimum of 12–18 months’ customer-facing experience within the motor trade Confident, professional, and customer-focused Able to deliver a high standard of service to help uphold the company’s strong reputation Organised and comfortable working in a busy environment Working Hours: Monday to Friday: 8:00am – 5:15pm (1-hour lunch break) Saturday mornings: 8:00am – 12:00pm (1 in 3 Saturdays, paid at overtime rates) Company Benefits: Monthly team bonus (circa £5,500 per annum) Overtime paid for Saturday mornings Pension scheme Health scheme On-site parking 22 days’ holiday, rising with length of service This is an excellent opportunity to join a respected independent business where teamwork, customer care, and staff wellbeing are genuinely valued. Full vacancy details for this Aftersales Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Independent Prestige Car Business Based in Sidcup, Kent Circa £38k Basic Salary Monday to Friday 8AM to 5.30PM - No Weekends Small stable team within a family-owned business Monday Matters Recruitment is delighted to be recruiting on behalf of a well-established and highly respected automotive business. Due to continued growth, our client is seeking an experienced and motivated Vehicle Technician to join their professional workshop team. This is an excellent opportunity to work with a premium vehicle specialist known for its commitment to quality, customer service, and employee development. Key Responsibilities: Carry out servicing, maintenance, and repairs to a high standard. Diagnose mechanical and electrical faults using modern diagnostic equipment. Conduct vehicle inspections and identify any additional work required. Complete all work efficiently while maintaining manufacturer and company standards. Ensure all documentation and job records are completed accurately. Adhere to health and safety procedures within the workshop environment. Support colleagues and contribute to a positive team culture. Requirements: Previous experience as a Vehicle Technician, Mechanic, or Automotive Technician. Relevant Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent). Strong diagnostic and fault-finding skills. Ability to work independently and as part of a team. Full UK driving licence. MOT Tester qualification would be advantageous but is not essential. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Established Main Dealer Based in Gravesend, Kent Circa £30k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Fantastic company with a great reputation Monday Matters Recruitment is delighted to partner with a well-established Main Car Dealership based in Gravesend, Kent, to find a dedicated and customer-focused Service Advisor. This company prides itself on offering exceptional service and maintaining strong relationships with clients, ensuring repeat business and high customer satisfaction. As a pivotal part of their team, the Service Advisor will play a crucial role in delivering a seamless service experience, managing customer expectations, and coordinating between clients and the workshop team. We are seeking a professional who understands the importance of providing an empathetic, efficient, and solutions-oriented approach to meet the needs of each customer. Job Benefits: Full manufacturer training programme, competitive basic salary, lucrative bonus package, established motor group with sites across the area which offer fantastic career progression opportunities. Key Responsibilities: Greeting customers and establishing a professional, welcoming environment Advising customers on vehicle repairs, maintenance, and service options Producing accurate and detailed work orders and service invoices Scheduling appointments and managing the workflow within the service department Communicating effectively with technicians regarding vehicle status and customer needs Ensuring high levels of customer satisfaction through attentive service and follow-up Upselling appropriate services and additional repairs where suitable Maintaining accurate records of customer interactions and vehicle histories Skills & Experience Required: Excellent communication and interpersonal skills Strong organisational and time management abilities Knowledge of automotive repair processes and terminology Ability to handle customer queries with professionalism and empathy Proficiency with dealership management systems and Microsoft Office suite Focus on delivering outstanding customer service and building lasting relationships Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Main Dealer based in Ashford, Kent Circa £38k Basic Salary + Bonus Monday to Friday 8AM to 5PM - No Weekends Full main dealer training programme Monday Matters Recruitment is proud to partner with a reputable leading car dealership based in Ashford, Kent. Renowned for their commitment to quality, excellent customer service, and fostering a supportive working environment, this dealership offers a fantastic opportunity for talented technicians to develop their careers within a dynamic and professional team. They are currently seeking a Diagnostic Vehicle Technician who is passionate about automotive technology and dedicated to providing exceptional service to their clients. The successful candidate will play a vital role in maintaining and repairing a diverse range of vehicles, ensuring high standards of workmanship and customer satisfaction. This role suits individuals with a solid background in vehicle diagnostics, who thrive in a fast-paced environment and are eager to contribute their expertise to a well-established dealership. Key Responsibilities: Conduct diagnostic tests on vehicles to identify faults accurately and efficiently. Perform repairs and replacements of components as required, adhering to manufacturer guidelines. Use specialised equipment and software to identify issues and verify repairs. Ensure all work complies with health and safety standards and workshop protocols. Maintain detailed service records and documentation of all work carried out. Assist in the ongoing training and development of team members where applicable. Provide excellent customer service by explaining diagnostics and repair work clearly. Skills & Experience Required: Previous experience as a Vehicle Technician, with a focus on diagnostics. Strong knowledge of automotive systems and electronic diagnostics. Proficient in using diagnostic tools, software, and workshop equipment. Excellent problem-solving skills and attention to detail. Full and valid UK driving licence. Excellent communication skills and a professional attitude. Ability to work independently and as part of a team. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!