Automotive Parts Advisor (Multilingual)

Independent Employee-Owned Business in Prestige Market Location: Brentwood, Essex Up to £35k Basic Salary Hours: Monday to Friday 8AM – 5:30PM You must be Multilingual: Fluent English plus one additional language (Dutch, German, Spanish, Italian or Portuguese) Are you a successful Automotive Parts Advisor ready for your next challenge? This is an exciting opportunity to join one of Europe's fastest-growing prestige car specialist, where expertise, teamwork and customer focus truly matter. We are looking for an experienced, driven Parts Advisor to play a key role in our expanding aftersales and telesales operation. The Role: As a Parts Advisor, you will be central to delivering an outstanding customer experience while driving sales growth. This is a sales-focused, customer-facing role with a strong emphasis on telesales and relationship building. Key Responsibilities: Ordering, reserving and invoicing parts, including processing payments Handling aftersales enquiries in close collaboration with the service department Preparing estimates when required Prospecting, acquiring and maintaining customer accounts Answering customer queries via phone, email and face-to-face Cold calling and outbound sales activity (essential) Maintaining close communication with workshop staff, service advisors and customers Assisting with parts inventory checks Proactively contacting customers with promotions and special offers Supporting business growth through an entrepreneurial, sales-driven approach The ideal candidate will have: Proven experience as a Parts Advisor within the automotive industry Fluent English plus one additional language: Dutch, German, Spanish, Italian or Portuguese Excellent communication skills and a professional, friendly manner A collaborative mindset with a passion for achieving sales targets Excellent organisational and time-management skills A clear, confident phone manner A full, valid and clean driving licence Willingness to attend car shows and occasional business travel A genuine enjoyment of building long-term customer relationships What our client offers: A close-knit, international team environment Profit sharing and financial rewards Company pension scheme Free food and free parking Regular company events A role where your contribution genuinely makes a difference Full vacancy details for this Automotive Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Trade Parts Sales Manager – B2B (Automotive) Independent Employee-Owned Business in Prestige Market Location: Brentwood, Essex Circa £38k Basic Salary - Open to Discussion Hours: Monday to Friday 8AM – 5:30PM Monday Matters Recruitment is working on behalf of a well-established, employee-owned business within the automotive aftermarket sector to recruit an experienced Trade Parts Sales Manager. This is a senior, hands-on leadership role suited to someone who thrives in a fast-paced, KPI-driven sales environment and has a strong background in B2B trade sales. You’ll be responsible for leading a high-activity sales team, driving revenue growth, and developing long-term relationships with professional customers such as workshops, specialists, and performance-focused garages. The Role: As Trade Parts Sales Manager, you will take ownership of day-to-day sales performance while contributing to wider commercial strategy. The environment is demanding and high-intensity, with strong emphasis on call activity, speed of response, margin control, and structured processes. Key Responsibilities: Lead, coach, and manage the Trade Sales team against activity, performance, and KPI targets Drive daily sales activity to achieve monthly and annual revenue goals Develop and strengthen relationships with existing trade accounts while onboarding new customers Oversee outbound sales activity, quoting, account management, and margin discipline Work closely with senior leadership to implement and execute sales strategies Ensure adherence to internal processes, SOPs, and credit-control procedures Occasional weekend work to support automotive events and trade shows Ideal Candidate Profile: Proven experience in B2B Trade Parts Sales, Account Management, or Sales Management Background in automotive, aftermarket parts, wholesale, industrial supply, or similar trade-led sectors Demonstrable success leading teams in fast-paced, high-pressure environments Strong track record of managing KPIs, targets, and high daily activity levels Key Skills & Attributes: Confident, hands-on leader able to motivate, coach, and hold teams accountable Excellent communication and relationship-building skills Strong commercial awareness, including margins, pricing, stock flow, and process Highly organised, detail-focused, and decisive under pressure Comfortable leading from the front in a structured, performance-driven environment Benefits: Additional annual leave Company pension scheme Profit sharing Employee discounts Health & wellbeing programme Company events On-site parking Discounted or free food This role will suit someone who is genuinely used to pressure, enjoys pace and structure, and has a proven ability to drive B2B growth through strong leadership and disciplined sales management. Full vacancy details for this Trade Parts Sales Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Established Main Dealer Based in Ashford, Kent Salary Details: Circa £30k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with forward-thinking companies. Our client, a reputable Car Dealership located in Ashford, Kent, is seeking a dedicated and professional Service Advisor to join their team. This role offers an excellent opportunity for someone with experience in the automotive industry to thrive in a well-established organisation that values customer service and quality standards. The successful candidate will play a crucial role in delivering exceptional service experience to clients, ensuring their needs are met with expertise and a friendly approach. Key Responsibilities: Greet customers warmly and professionally upon arrival, establishing rapport and understanding their service needs Act as the primary point of contact for customers throughout their service journey Accurately record customer vehicle details and service requirements into the dealership’s system Provide clear explanations of the work required and associated costs, ensuring transparency and customer trust Coordinate with workshop staff to establish realistic service and repair timelines Update customers on vehicle progress and ensure all their questions and concerns are addressed promptly Assist with the preparation of invoices and finalising service transactions efficiently Maintain a thorough knowledge of dealership products, services, and promotions to upsell where appropriate Contribute to the overall smooth operation of the service department, supporting team members as needed Skills & Experience Required: Previous experience as a Service Advisor within an automotive environment Strong customer service skills with an empathetic approach to client needs Excellent communication and interpersonal skills Good organisational and time management abilities Ability to explain technical information clearly to customers Proficient with dealership management systems and Microsoft Office suite A professional appearance and a positive attitude If you are an experienced Service Advisor seeking a new opportunity to advance your career within a respected dealership, we want to hear from you. Apply today to take the next step in your professional journey and join a company that values your expertise and commitment to excellent customer service.

Established Main Dealer Based in Tunbridge Wells, Kent Salary Details: Circa £32k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Subsidised company car scheme Job Benefits: Full manufacturer training programme, competitive basic salary, lucrative bonus package, established motor group with sites across the area which offer fantastic career progression opportunities. Job Summary: Act as the first point of contact for customers requiring vehicle servicing or repairs Provide a warm and professional welcome to all visitors and assist with their service-related inquiries Effectively schedule service appointments and manage the service team's workload Communicate service updates and recommendations clearly to customers Ensure accurate and timely completion of all service-related documentation and invoicing Assist in resolving customer concerns and complaints with empathy and professionalism Collaborate with the service team to maintain a clean and organized service department Essential: Prior experience as a Service Advisor within a car dealership or automotive environment Strong communication and interpersonal skills with a customer-focused approach Excellent organizational abilities and the capability to multitask effectively Proficiency in using dealership management systems and related software Ability to remain calm and composed under pressure while delivering high-quality service A commitment to upholding professional standards and ethical business practices Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.