Automotive Service Advisor

Commercial Parts Advisor Required for Main Dealership - Bicester Basic Salary: Up to £30,000 + £33,000 Bonus - £33,000+ Family-Run Business | Multi-Brand Workshop Monday-Friday over three different day shifts with Saturday mornings on a rota paid at overtime. We are currently recruiting for a knowledgeable and customer-focused HGV Parts Advisor to join our clients busy and successful team in Bicester. This is an excellent opportunity for someone with experience in commercial vehicle parts to join a reputable and growing business. Key Responsibilities: Identify and supply parts to both retail and trade customers Provide professional and efficient customer service at all times Accurately process orders and maintain stock control Liaise with suppliers and the internal workshop to ensure smooth operations Assist with pricing, quotations, and order follow-ups Work collaboratively with the Parts Manager and team to meet targets and service levels Key Requirements: Previous experience as a Parts Advisor, preferably within the HGV or commercial vehicle sector Good knowledge of vehicle components and parts catalogues Comfortable using dealership systems and parts ordering software Strong communication and interpersonal skills Organised, proactive, and a team player What We Offer: Competitive salary with performance-related bonus Comprehensive training and development opportunities Supportive team environment Career progression within a growing company Company benefits package If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Service Advisor Required for Main Dealership - Reading - Exciting Brand Salary: £30,000 Basic Salary + Bonus (£38,000) Working Hours: Monday to Friday: 8 AM - 6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Reading area. Our client is seeking a talented and dedicated Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required Main Car Dealership based in Reading Circa £35,000 Basic Salary + Bonus Hours: Monday to Friday 8.15am to 5.30pm Well-respected business in the local area Our client, a well-respected Main Dealership in the Reading Area is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you. Key Responsibilities: Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance. Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups. Conducting thorough vehicle inspections and documenting findings for clients and record-keeping. Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately. Maintaining a clean and organized workshop environment while adhering to safety standards and protocols. Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs. Skills & Experience Required: Proven experience as a Vehicle Technician or similar role within the automotive industry. Strong diagnostic and problem-solving skills with the ability to work under pressure. Knowledge of vehicle systems and components, with a commitment to continual learning and improvement. Excellent communication and interpersonal skills to engage effectively with clients and team members. Relevant qualifications and certifications in automotive technology or mechanics. A reliable and positive attitude, with a genuine passion for automotive work. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician – Premium Main Dealership Location: Reading Salary: £35,000 – £38,000 basic + bonus (OTE £45,000) Hours: Monday – Friday, 8:30 AM – 5:00 PM | 1 in 7 Saturday mornings A rare opportunity has arisen to join a leading premium main dealership in Reading. We are seeking a skilled and motivated Vehicle Technician to join our team and deliver outstanding service and technical expertise to our customers. What We Offer: Competitive basic salary of £35,000 – £38,000 (depending on experience) Performance-based bonus scheme (OTE up to £45,000) Ongoing manufacturer training and career development Access to a modern, well-equipped workshop Company benefits including pension, 22 days holiday + bank holidays, and staff discounts Key Responsibilities: Perform servicing, maintenance, and repairs on customer vehicles to manufacturer standards Diagnose and troubleshoot faults using the latest diagnostic equipment Ensure all work is carried out efficiently, safely, and to a high standard Accurately complete all relevant paperwork and service records Maintain a professional approach and support the wider team when required About You: NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair Previous experience in a main dealer or quality independent garage Strong diagnostic skills and a commitment to delivering high standards Full UK driving licence Working Hours: Monday to Friday, 8:30 AM – 5:00 PM 1 in 7 Saturday mornings (paid overtime or time in lieu) If you're looking for your next step in this premium main dealership and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!