Automotive Service Advisor

Automotive Service Advisor Required for Main Dealership - Bicester Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+ Family-Run Business | Multi-Brand Workshop Weekly shift pattern 7AM - 4PM 8AM-5PM 9AM-6PM With 1 in 3 Saturday mornings paid at time and a half Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success. About the Role: As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover. Key Responsibilities: Greet customers, schedule appointments, and manage service bookings efficiently Provide accurate estimates and explain repair and service processes Liaise between customers and technicians to ensure clear communication Manage job progress updates and ensure timely completion Upsell relevant services and products where appropriate Handle warranty and service administration About You: Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment Strong communication and organisational skills Excellent problem-solving ability and attention to detail IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle) A team player with a proactive and professional attitude Full UK driving licence (preferred) What’s on Offer: Competitive basic salary + achievable bonus scheme Ongoing manufacturer and in-house training Friendly, supportive working environment Career progression opportunities within a growing dealer group Employee benefits including pension scheme and staff discounts If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Automotive Bodyshop in the Eastleigh Area £55,000/£60,000 Basic Salary Hours: Monday to Friday (Flexible on hours) Occasional Saturday working when required Family feel environment with a friendly stable team Are you an experienced Panel Beater looking to join a professional, well-equipped accident repair centre where your skills are valued and rewarded? We are looking for a skilled and efficient technician to carry out high-quality panel repairs to manufacturer standards, working as part of a collaborative and supportive workshop team. If you take pride in your workmanship and enjoy delivering excellent results, we want to hear from you. What You’ll Be Doing Repairing or replacing damaged vehicle panels to manufacturer standards Carrying out structural repairs, jig work, and panel alignment Welding and bonding panels using appropriate repair methods Working with both aluminium and steel panels Removing and refitting trims, interiors, and bolt-on components Preparing vehicles for paint handover Completing quality checks prior to vehicle release Meeting efficiency and productivity targets Maintaining accurate repair records Following health & safety procedures at all times What We’re Looking For Previous experience as a Panel Beater within a bodyshop/accident repair environment Ability to repair both cosmetic and structural damage Jig and welding experience preferred Knowledge of modern repair techniques and materials (including aluminium) ATA accreditation desirable but not essential Strong attention to detail Ability to work efficiently under pressure A positive team-focused attitude What’s on Offer Salary & Bonus Basic salary up to £55,000 (up to £60,000 depending on experience) Tiered bonus scheme with earning potential up to £10,000 per year Working Hours & Flexibility 45 hours per week Flexible start and finish times Opportunity to start as early as 7:30am, supporting a better work-life balance 1 Saturday per month (typically only required if targets are not met) Benefits Package 28 days holiday (including bank holidays) Additional paid “Celebration Day” Healthcare cash plan (dental, physio, etc.) Gym and retail discounts Employee Assistance Programme Life assurance Company pension £1,000 refer-a-friend bonus Cycle to Work scheme Company-funded social events Free parking at many sites This is an excellent opportunity to join a professional repair network offering strong earning potential, genuine flexibility, and long-term career development within a supportive team environment. Full vacancy details for this Panel Beater role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required for Main Dealership Salary: £32,000/£34,000 Basic + Bonus - £45,000 Working Hours: Monday to Friday: 8 AM - 5 PM Weekends OFF Our client, a reputable car dealership located in Kidlington, Oxfordshire, is seeking a dedicated and skilled Permanent Vehicle Technician to join their dynamic team. This is an exciting opportunity for someone with a passion for automotive technology and a desire to contribute to a dealership that values expertise and customer satisfaction. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that all work is completed to the highest standards. Key Responsibilities: Conduct thorough inspections, diagnostics, and repairs on a range of vehicles. Perform routine maintenance tasks, including oil changes, brake replacements, and tire rotations. Utilize diagnostic equipment to identify issues and recommend solutions effectively. Maintain accurate records of all work performed and communicate findings to the service team and customers. Stay up to date with the latest automotive technology and industry trends. Assist in training and mentoring junior technicians as needed. Ensure compliance with health and safety regulations and dealership policies. Skills & Experience Required: Proven experience as a vehicle technician or similar role, preferably in a dealership environment. Strong technical knowledge of automotive systems and components. Excellent problem-solving skills with attention to detail. Effective communication skills to interact with customers and team members. Ability to work independently and as part of a team. Relevant qualifications, such as a Level 3 NVQ in Vehicle Maintenance and Repair or equivalent. Valid driver's license. Full vacancy details for this Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Senior Vehicle Technician – Luxury Independent Specialist Chertsey Area Salary: Circa £60,000 Basic Salary + Bonus Hours: Monday–Thursday: 8:30 17:00 | Friday: 8:00–16:30 Weekends OFF State-of-the-art facilities | Supportive, long-standing team Monday Matters Recruitment is delighted to be partnering with a respected luxury independent specialist in the Surrey area as they look to welcome an experienced and passionate Luxury Brand Automotive Vehicle Technician to their team. This is an exceptional chance to work with one of the most prestigious marques in the automotive world, within a business that prides itself on quality, craftsmanship, and a family-friendly working environment. Key Responsibilities Carry out diagnostics, repairs, and maintenance on luxury vehicles to the highest standards. Use advanced tools and diagnostic equipment to identify and resolve issues efficiently. Maintain accurate service and repair records in line with company requirements. Keep up to date with evolving vehicle technologies and industry best practice. Work collaboratively within a skilled team to deliver work on time. Deliver exceptional customer service, building trust and long-term relationships. Skills & Experience Required Proven experience as a Vehicle Technician, ideally with luxury or high-performance brands. Relevant automotive qualifications (e.g., NVQ Level 3 or equivalent). Strong diagnostic capability and in-depth understanding of vehicle systems. Ability to work independently and as part of a fast-paced team. Excellent problem-solving skills and meticulous attention to detail. Confident communication skills with both colleagues and customers. If you're ready to take the next step in your career and join a well-established, reputable independent garage, we’d love to hear from you. Your technical ability and passion for luxury vehicles will play a key role in delivering outstanding service to our clients. For full vacancy details and to apply, please send your CV to Charlotte Lightfoot at Monday Matters Recruitment.