Automotive Service Advisor

Workshop Controller – HGV / LCV Dealership Location: Reading Salary: £43,000 – £45,000 Basic + Bonus (OTE £50,000) Hours: Monday–Friday, 8:00am–5:00pm Saturday mornings: 1 in 4 rota About the Role We are currently recruiting for an experienced Workshop Controller to join a busy and well-established HGV dealership operation based in Reading. This is a key role within the business, responsible for overseeing the day-to-day running of the workshop, ensuring productivity, quality, and efficiency while delivering a high level of customer service. Key Responsibilities Control and coordinate daily workshop operations Allocate and prioritise work to technicians Monitor workflow, productivity, and vehicle turnaround times Ensure all servicing and repairs meet manufacturer and company standards Liaise with Service Advisors, Parts Department, and Management Manage labour efficiency and workshop performance Maintain health and safety and compliance standards Provide technical support and guidance to technicians Requirements Previous experience as a Workshop Controller, Workshop Supervisor, or Senior Technician / Foreman Strong technical knowledge of HGV's (HGV experience advantageous) Proven ability to manage workload in a fast-paced environment Excellent organisational and leadership skills Strong communication and IT skills Full UK Driving Licence (essential) What We Offer £43,000 – £45,000 basic salary Bonus scheme with OTE circa £50,000 Monday to Friday working pattern Saturday mornings on a 1 in 4 rota Company pension scheme Holiday entitlement Secure role within a growing business Modern workshop and supportive management tea If you are looking to take the next step in your career and join a reputable business, please apply with your CV or contact Charlotte Lightfoot at Monday Matters Recruitment for further details.

Automotive Senior Service Advisor - Reputable Family Run Garage Location: West Berkshire Area Salary: Circa £45,000 Hours: Monday–Friday (No Weekends) Premium/Prestige Vehicles About Us We are a well-established, reputable independent garage known for delivering high-quality workmanship and exceptional customer service. With a loyal customer base and a strong local reputation, we pride ourselves on honesty, professionalism, and a friendly approach. The Role We are looking for an experienced and customer-focused Automotive Service Advisor to join our team. You will be the key point of contact for customers, ensuring a smooth and professional service experience from booking through to vehicle collection. Key Responsibilities Greet customers and manage service/repair bookings Accurately record vehicle issues and communicate with the workshop team Provide clear updates and advice to customers throughout the repair process Prepare estimates, invoices, and explain work carried out Upsell additional services where appropriate Maintain high levels of customer satisfaction and retention What We’re Looking For Previous experience as a Service Advisor in the automotive industry Excellent communication and customer service skills Strong organisational abilities and attention to detail Ability to work efficiently in a fast-paced environment Confident using garage management systems and basic IT tools A positive, team-oriented attitude What We Offer Competitive basic salary of £34,000 Bonus scheme based on performance Monday–Friday working hours (great work-life balance – no weekends!) Friendly and supportive working environment Long-term career stability with a respected independent business If you’re passionate about delivering excellent customer service and want to be part of a trusted local garage, we’d love to hear from you. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required for Main Dealership Salary: £34,000 Basic + Bonus - £45,000 Working Hours: Monday to Friday: 8 AM - 5 PM Weekends OFF Our client, a reputable car dealership located in Kidlington, Oxfordshire, is seeking a dedicated and skilled Permanent Vehicle Technician to join their dynamic team. This is an exciting opportunity for someone with a passion for automotive technology and a desire to contribute to a dealership that values expertise and customer satisfaction. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that all work is completed to the highest standards. Key Responsibilities: Conduct thorough inspections, diagnostics, and repairs on a range of vehicles. Perform routine maintenance tasks, including oil changes, brake replacements, and tire rotations. Utilize diagnostic equipment to identify issues and recommend solutions effectively. Maintain accurate records of all work performed and communicate findings to the service team and customers. Stay up to date with the latest automotive technology and industry trends. Assist in training and mentoring junior technicians as needed. Ensure compliance with health and safety regulations and dealership policies. Skills & Experience Required: Proven experience as a vehicle technician or similar role, preferably in a dealership environment. Strong technical knowledge of automotive systems and components. Excellent problem-solving skills with attention to detail. Effective communication skills to interact with customers and team members. Ability to work independently and as part of a team. Relevant qualifications, such as a Level 3 NVQ in Vehicle Maintenance and Repair or equivalent. Valid driver's license. Full vacancy details for this Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician/MOT Tester Required Independent Garage based in Croydon Circa £40k/£42K Starting Basic Salary + Bonus Hours: Monday to Friday 8.30am to 5.30pm - Occasional Saturday Well-respected business in the local area Our client, a well-respected independent garage located in Croydon is seeking a dedicated and skilled Vehicle Technician/MOT Tester. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you. Key Responsibilities: Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance. Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups. Conducting thorough vehicle inspections and documenting findings for clients and record-keeping. Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately. Maintaining a clean and organized workshop environment while adhering to safety standards and protocols. Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs. Skills & Experience Required: Proven experience as a Vehicle Technician or similar role within the automotive industry. Strong diagnostic and problem-solving skills with the ability to work under pressure. Knowledge of vehicle systems and components, with a commitment to continual learning and improvement. Excellent communication and interpersonal skills to engage effectively with clients and team members. Relevant qualifications and certifications in automotive technology or mechanics. A reliable and positive attitude, with a genuine passion for automotive work. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!