Automotive Service Advisor
Job Role:Service Advisor
Town/City:Bicester
Salary/Rate:£32,000 -£36,000
Sector:Service
Job ref:223
Post Date:09.12.25
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Meet Our Recruiter
Charlotte Lightfoot
Automotive Recruiting Director
About the Role
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Automotive Service Advisor Required for Main Dealership - Bicester
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Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+
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Family-Run Business | Multi-Brand Workshop
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Weekly shift pattern
- 7AM - 4PM
8AM-5PM
9AM-6PM -
With 1 in 3 Saturday mornings paid at time and a half
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
-
Greet customers, schedule appointments, and manage service bookings efficiently
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Provide accurate estimates and explain repair and service processes
-
Liaise between customers and technicians to ensure clear communication
-
Manage job progress updates and ensure timely completion
-
Upsell relevant services and products where appropriate
-
Handle warranty and service administration
About You:
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Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment
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Strong communication and organisational skills
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Excellent problem-solving ability and attention to detail
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IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
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A team player with a proactive and professional attitude
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Full UK driving licence (preferred)
What’s on Offer:
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Competitive basic salary + achievable bonus scheme
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Ongoing manufacturer and in-house training
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Friendly, supportive working environment
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Career progression opportunities within a growing dealer group
-
Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
More jobs from this recruiter
View AllAutomotive Service Advisor
Bromley
£31,000 - £40,000
Automotive Service Advisor Required for Main Dealership - Bromley
Basic Salary: £31,000 - £40,000 OTE
Family-Run
Monday - Friday 8AM-6PM - No Weekends
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Bromley as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
Greet customers, schedule appointments, and manage service bookings efficiently
Provide accurate estimates and explain repair and service processes
Liaise between customers and technicians to ensure clear communication
Manage job progress updates and ensure timely completion
Upsell relevant services and products where appropriate
Handle warranty and service administration
About You:
Previous experience in a service advisor or customer service role, ideally in a dealership environment
Strong communication and organisational skills
Excellent problem-solving ability and attention to detail
IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
A team player with a proactive and professional attitude
Full UK driving licence (preferred)
What’s on Offer:
Competitive basic salary + achievable bonus scheme
Ongoing manufacturer and in-house training
Friendly, supportive working environment
Career progression opportunities within a growing dealer group
Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the automotive industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Vehicle Technician
Thetford
£35,000 - £38,000
Vehicle Technician Required
Independent Garage based in the Thetford Area
Circa £35,000/£38,000 Basic Salary
Hours: Monday to Friday 8.30am to 5.30pm
Well-respected business in the local area
Our client, a well-respected independent garage located in the charming town of Watton is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you.
Key Responsibilities:
Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance.
Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups.
Conducting thorough vehicle inspections and documenting findings for clients and record-keeping.
Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately.
Maintaining a clean and organized workshop environment while adhering to safety standards and protocols.
Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs.
Skills & Experience Required:
Proven experience as a Vehicle Technician or similar role within the automotive industry.
Strong diagnostic and problem-solving skills with the ability to work under pressure.
Knowledge of vehicle systems and components, with a commitment to continual learning and improvement.
Excellent communication and interpersonal skills to engage effectively with clients and team members.
Relevant qualifications and certifications in automotive technology or mechanics.
A reliable and positive attitude, with a genuine passion for automotive work.
Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Automotive Service Advisor
Bicester
£32,000 -£36,000
Automotive Service Advisor Required for Main Dealership - Bicester
Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+
Family-Run Business | Multi-Brand Workshop
Weekly shift pattern
7AM - 4PM
8AM-5PM
9AM-6PM
With 1 in 3 Saturday mornings paid at time and a half
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
Greet customers, schedule appointments, and manage service bookings efficiently
Provide accurate estimates and explain repair and service processes
Liaise between customers and technicians to ensure clear communication
Manage job progress updates and ensure timely completion
Upsell relevant services and products where appropriate
Handle warranty and service administration
About You:
Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment
Strong communication and organisational skills
Excellent problem-solving ability and attention to detail
IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
A team player with a proactive and professional attitude
Full UK driving licence (preferred)
What’s on Offer:
Competitive basic salary + achievable bonus scheme
Ongoing manufacturer and in-house training
Friendly, supportive working environment
Career progression opportunities within a growing dealer group
Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Vehicle Technician
Woking
£45,000 - £50,000
Vehicle Technician – Luxury Independent Specialist (Woking Area)
Salary: £45,000/£50,000 Basic Salary + Bonus
Hours: Monday–Thursday: 8:30 17:00 | Friday: 8:00–16:30
Weekends OFF
State-of-the-art facilities | Supportive, long-standing team
Monday Matters Recruitment is delighted to be partnering with a respected luxury independent specialist in the Woking area as they look to welcome an experienced and passionate Luxury Brand Automotive Vehicle Technician to their team. This is an exceptional chance to work with one of the most prestigious marques in the automotive world, within a business that prides itself on quality, craftsmanship, and a family-friendly working environment.
Key Responsibilities
Carry out diagnostics, repairs, and maintenance on luxury vehicles to the highest standards.
Use advanced tools and diagnostic equipment to identify and resolve issues efficiently.
Maintain accurate service and repair records in line with company requirements.
Keep up to date with evolving vehicle technologies and industry best practice.
Work collaboratively within a skilled team to deliver work on time.
Deliver exceptional customer service, building trust and long-term relationships.
Skills & Experience Required
Proven experience as a Vehicle Technician, ideally with luxury or high-performance brands.
Relevant automotive qualifications (e.g., NVQ Level 3 or equivalent).
Strong diagnostic capability and in-depth understanding of vehicle systems.
Ability to work independently and as part of a fast-paced team.
Excellent problem-solving skills and meticulous attention to detail.
Confident communication skills with both colleagues and customers.
If you're ready to take the next step in your career and join a well-established, reputable independent garage, we’d love to hear from you. Your technical ability and passion for luxury vehicles will play a key role in delivering outstanding service to our clients.
For full vacancy details and to apply, please send your CV to Charlotte Lightfoot at Monday Matters Recruitment.