Automotive Service Advisor

Established Main Dealer Based in Tunbridge Wells, Kent Salary Details: Circa £30-32k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30/6pm - No Weekends! At Monday Matters Recruitment, we take pride in connecting talented professionals with reputable brands in the automotive industry. Our client, a well-established and reputable car dealership located in Tunbridge Wells, Kent, is seeking a dedicated Automotive Service Advisor to join their dynamic team. This company values excellent customer service, professionalism, and industry expertise, offering a supportive environment where you can thrive and develop your career. As a Service Advisor, you will be the vital link between customers and the workshop team, ensuring a smooth and efficient service process. Your role is key in maintaining high customer satisfaction levels through expert advice, transparent communication, and professional service delivery. The ideal candidate will bring experience, enthusiasm, and a friendly approach, helping to uphold the dealership's excellent reputation. Key Responsibilities: Greeting customers promptly and courteously, understanding their vehicle needs and concerns. Adsorbing vehicle issues, providing clear explanations, and offering suitable service options. Booking appointments and managing workshop schedules efficiently. Preparing service plans, estimates, and billing details accurately and transparently. Ensuring all work is completed within agreed timescales and to a high standard. Maintaining detailed and up-to-date customer records and vehicle history. Building long-term customer relationships through excellent communication and service follow-up. Skills & Experience Required: Proven experience as a Service Advisor within a car dealership or automotive environment. Excellent communication and interpersonal skills, with a customer-focused approach. Strong organisational skills with the ability to multitask and prioritise effectively. Knowledge of automotive systems, services, and repair procedures is advantageous. Proficiency in dealership management software and Microsoft Office suite. Professional appearance and a positive attitude, committed to delivering quality service. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Based in Maidstone, Kent £36-40k Basic Salary + Individual Productivity Bonus + Overtime Monday to Friday Day Shift + 1 in 3 Saturday Morning Rota Full main dealer training programme About Us: Monday Matters Recruitment is thrilled to be working with a reputable Car Dealership in Maidstone, Kent. We are seeking a dedicated Vehicle Technician to join our client's dynamic team, providing an exciting opportunity to grow and excel in a thriving environment. This permanent role offers a competitive salary package, full main dealer training programme, and opportunities for professional development. Key Responsibilities: Conducting routine maintenance and servicing of vehicles. Performing vehicle inspections and adhering to safety standards. Utilizing diagnostic equipment to enhance vehicle performance. Collaborating with the service and parts teams to ensure timely delivery and quality service. Skills & Experience Required: Proven experience as a Vehicle Technician, with a focus on cars or light commercial vehicles. Adept at diagnosing and resolving vehicle issues efficiently and accurately. Familiarity with using diagnostic tools and equipment. Strong teamwork and communication skills to collaborate effectively with colleagues. Adherence to health and safety regulations and attention to detail. NVQ Level 2 or equivalent qualifications Are you passionate about delivering high-quality vehicle service and maintenance? Do you thrive in a fast-paced, customer-focused environment? If you are a skilled Vehicle Technician seeking an exciting opportunity in Maidstone, Kent, we want to hear from you! Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Prestige Dealership Based in the Bromley Area Circa £36k Per Annum Hours: Monday to Friday 8AM – 6PM (NO WEEKENDS) About the Role: Monday Matters Recruitment is proud to be partnering with a well-established prestige dealership based in the Bromley area, to recruit a professional and customer-focused Parts Advisor. This is an exciting opportunity to join a prestigious dealership that prides itself on technical excellence and premium customer care. The successful candidate will become an essential part of the service team, ensuring smooth parts operations and outstanding service for both retail and trade customers. Key Responsibilities: Advising customers and workshop staff on correct parts and accessories Processing parts orders, ensuring accuracy and efficiency Managing stock levels and keeping inventory systems up to date Liaising with suppliers and manufacturers to order and track deliveries Handling customer enquiries both in-person and over the phone Supporting the service department with timely parts supply Maintaining excellent knowledge of product lines Ideal Candidate Profile: Previous experience in a Parts Advisor role within an automotive dealership Strong understanding of automotive parts and service processes Excellent customer service and communication skills Confident using main dealer/ CK/DRIVE system Organised, detail-oriented, and able to work under pressure A team player with a professional and proactive attitude Full vacancy details for this Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Trade Parts Sales Manager – B2B (Automotive) Independent Employee-Owned Business in Prestige Market Location: Brentwood, Essex Circa £38k Basic Salary - Open to Discussion Hours: Monday to Friday 8AM – 5:30PM Monday Matters Recruitment is working on behalf of a well-established, employee-owned business within the automotive aftermarket sector to recruit an experienced Trade Parts Sales Manager. This is a senior, hands-on leadership role suited to someone who thrives in a fast-paced, KPI-driven sales environment and has a strong background in B2B trade sales. You’ll be responsible for leading a high-activity sales team, driving revenue growth, and developing long-term relationships with professional customers such as workshops, specialists, and performance-focused garages. The Role: As Trade Parts Sales Manager, you will take ownership of day-to-day sales performance while contributing to wider commercial strategy. The environment is demanding and high-intensity, with strong emphasis on call activity, speed of response, margin control, and structured processes. Key Responsibilities: Lead, coach, and manage the Trade Sales team against activity, performance, and KPI targets Drive daily sales activity to achieve monthly and annual revenue goals Develop and strengthen relationships with existing trade accounts while onboarding new customers Oversee outbound sales activity, quoting, account management, and margin discipline Work closely with senior leadership to implement and execute sales strategies Ensure adherence to internal processes, SOPs, and credit-control procedures Occasional weekend work to support automotive events and trade shows Ideal Candidate Profile: Proven experience in B2B Trade Parts Sales, Account Management, or Sales Management Background in automotive, aftermarket parts, wholesale, industrial supply, or similar trade-led sectors Demonstrable success leading teams in fast-paced, high-pressure environments Strong track record of managing KPIs, targets, and high daily activity levels Key Skills & Attributes: Confident, hands-on leader able to motivate, coach, and hold teams accountable Excellent communication and relationship-building skills Strong commercial awareness, including margins, pricing, stock flow, and process Highly organised, detail-focused, and decisive under pressure Comfortable leading from the front in a structured, performance-driven environment Benefits: Additional annual leave Company pension scheme Profit sharing Employee discounts Health & wellbeing programme Company events On-site parking Discounted or free food This role will suit someone who is genuinely used to pressure, enjoys pace and structure, and has a proven ability to drive B2B growth through strong leadership and disciplined sales management. Full vacancy details for this Trade Parts Sales Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.