Automotive Service Advisor

Main Dealer based in Maidstone Circa £34k Basic Salary + Bonus Hours: Monday to Friday 8am to 6pm + 1 in 3 Saturday Morning Rota Well established family-owned dealer group with a fantastic reputation across Kent Monday Matters Recruitment is proud to partner with a well-established main dealership in Maidstone, Kent, as they seek to expand their team with a talented Service Advisor. Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally. Service Advisor Responsibilities: Act as the primary point of contact for customers, providing them with expert advice and guidance on service options. Receive and manage customer service requests from initial contact through to completion. Schedule service appointments and manage the workflow in the service department. Update customers on the status of their vehicles and any recommended service work. Prepare and present estimates for service work, ensuring transparency and clarity for customers. Handle customer inquiries and resolve any concerns, fostering a positive customer experience. Collaborate closely with technicians and service team members to ensure timely and accurate service delivery. Maintain accurate records of customer interactions and service work performed in the dealership's system. Skills & Experience Required: Proven experience as a Service Advisor in the automotive industry. Strong understanding of vehicle service processes and requirements. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks efficiently in a fast-paced environment. Exceptional organizational skills and attention to detail. Proficient in using service management systems and Microsoft Office suite. A valid driving license is preferred. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Business Development Manager – VIP Transport Division Location: London Salary: £40,000 OTE: £75,000+ Hours: Monday to Friday Join a Growing Luxury Transport Business We are looking for an ambitious Business Development Manager to drive sales within my clients expanding VIP Transport Division. Specialising in premium VIP transport solutions, luxury executive vehicles, chauffeur transport services, and bespoke client requirements, we work with corporate clients, high-net-worth individuals, hotels, travel providers, and luxury lifestyle businesses across the UK. This is an exciting opportunity for a commercially driven individual who enjoys building relationships, identifying new opportunities, and closing high-value deals. The Role As Business Development Manager, you will be responsible for growing our client base and developing new revenue opportunities within the VIP transport sector. Key Responsibilities Identify and secure new business opportunities across corporate, hospitality, travel, and luxury sectors Build and maintain relationships with key decision-makers and high-value clients Develop strategic partnerships to increase brand awareness and sales opportunities Deliver presentations and proposals to prospective customers Manage the full sales process from lead generation through to deal completion Work closely with the marketing team to support campaigns and lead generation activity Monitor market trends, competitor activity, and emerging opportunities Attend networking events, exhibitions, and industry functions to promote the business Achieve and exceed agreed sales targets About You Essential Previous experience in business development, sales, or account management Strong commercial awareness and negotiation skills Excellent communication and relationship-building abilities Self-motivated with a proactive approach to generating opportunities Ability to manage a sales pipeline and work towards ambitious targets Full UK driving licence Desirable Experience within luxury transport, automotive, chauffeur, hospitality, travel, or related sectors Existing network of corporate or high-net-worth clients Experience using CRM systems and sales reporting tools Knowledge of the luxury vehicle market What We Offer Competitive basic salary with uncapped commission potential On-target earnings of £75,000+ Opportunity to join a growing premium transport division Ongoing training and professional development Supportive and entrepreneurial working environment Career progression opportunities within a fast-growing business Access to premium products and high-value clientele If you're a driven Business Development Manager looking for a role where you can make a genuine impact and take ownership of an exciting business we'd love to hear from you. Full vacancy details for this role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Digital Marketing Manager - Premium and Luxury Automotive Business Salary: £40,000 - £48,000 per annum Location: North West London Hours: Monday to Friday Join a Growing Premium Automotive Business We are looking for an ambitious and hands-on Digital Marketing Manager to take ownership of the marketing function within a fast-growing automotive business specialising in performance, prestige, and specialist vehicles. This is a unique opportunity for a marketer who wants more than just managing agencies and reviewing reports. You'll have direct responsibility for driving lead generation, increasing brand awareness, managing marketing budgets, and creating engaging content that delivers measurable results. Working across vehicle sales, specialist projects, aftersales services, and premium automotive brands, you'll play a key role in shaping the company's digital presence and future growth. Key Responsibilities Plan, manage, and optimise Google Ads and paid social campaigns Drive lead generation and maximise return on marketing spend Develop and execute SEO strategies to improve organic visibility Manage and grow the company's social media channels Create engaging content including vehicle showcases, customer stories, workshop updates, and promotional campaigns Monitor campaign performance and provide regular reporting and insights Manage online reputation, customer reviews, and local search visibility Support vehicle launches, sales campaigns, and special projects Identify opportunities for PR, partnerships, and brand growth About You Essential Proven hands-on experience managing PPC, paid social, and SEO campaigns Experience within the automotive industry Strong understanding of lead generation and performance marketing Experience managing marketing budgets and analysing campaign performance Excellent content creation and copywriting skills Proficiency with Google Analytics, Google Ads, Meta Ads Manager, and related platforms Highly organised, self-motivated, and capable of managing multiple projects independently Desirable Experience marketing prestige, performance, luxury, or specialist automotive brands Photography, videography, or content editing skills Experience with Auto Trader and other automotive advertising platforms Knowledge of automotive enthusiast communities and customer audiences PR, media, or influencer marketing experience What We Offer Competitive salary of £40,000 - £48,000 Monday to Friday working hours Significant autonomy and creative freedom Direct influence on business growth and marketing strategy Ongoing training and professional development opportunities Modern working environment within a growing automotive business Clear career progression opportunities as the company expands If you're a driven marketing professional looking for a role where you can make a genuine impact and take ownership of an exciting brand, we'd love to hear from you. Full vacancy details for this Digital Marketing Manager role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Workshop Lead / Vehicle Master Technician Salary: £55,000 - £65,000 per annum Hours: Monday to Friday State of the art Facility Independent Premium and Luxury Independent Specialist We are seeking an experienced Workshop Lead / Master Technician to take ownership of a growing premium automotive workshop supporting manufacturer-franchised vehicles, premium used stock, and bespoke custom projects. This is a hands-on leadership role combining technical excellence, workshop management, and franchise compliance. Manufacturer training will be provided. Key Responsibilities Technical & Workshop Operations Lead PDI activities to manufacturer standards Carry out servicing, diagnostics, repairs, and technical fault-finding Maintain quality control and sign off all completed workshop work Manage workshop scheduling, ramp utilisation, and workflow priorities Develop and maintain workshop procedures, safety standards, and documentation Support VIP custom vehicle builds and specialist projects Team Leadership Manage and mentor workshop technicians and support staff Allocate daily workload and maintain productivity standards Foster a culture of professionalism, precision, and continuous improvement Support recruitment and development of future workshop team members Compliance & Stock Preparation Ensure manufacturer warranty compliance and accurate record keeping Stay up to date with technical bulletins, recalls, and manufacturer updates Oversee preparation and inspection of premium used vehicles Provide vehicle condition assessments and technical support to the sales team Essential Master Technician qualification or equivalent senior technical expertise Experience working on performance, prestige, or specialist vehicles Previous workshop leadership or supervisory experience Strong diagnostic and technical problem-solving skills Experience with manufacturer-standard PDI and warranty processes Excellent attention to detail and documentation standards Full UK driving licence Desirable Experience with imported or specialist vehicles Background in bespoke or custom automotive builds Experience with parts procurement and supplier management IMI or manufacturer-recognised technical qualifications What We Offer £55,000 - £65,000 salary depending on experience Monday to Friday working hours – no weekend rota State-of-the-art workshop facility with modern equipment and resources Manufacturer training and ongoing professional development Opportunity to shape and lead a growing premium workshop operation Clear progression pathway into senior technical or operational leadership roles Work with prestigious vehicles, specialist projects, and a passionate team Full vacancy details for this Master technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!