Commercial Service Advisor

Commercial Service Advisor Required for Main Dealership - Reading Basic Salary: Up to £30,000 + £6,000 Bonus - £36,000+ Family-Run Business | Multi-Brand Workshop Monday-Friday 9AM-6PM with 1 in 4 Saturday Mornings paid at overtime rate Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Reading as a Service Advisor, where your skills will drive customer satisfaction and business success. About the Role: As a Commercial Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover. Key Responsibilities: Greet customers, schedule appointments, and manage service bookings efficiently Provide accurate estimates and explain repair and service processes Liaise between customers and technicians to ensure clear communication Manage job progress updates and ensure timely completion Upsell relevant services and products where appropriate Handle warranty and service administration About You: Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment Strong communication and organisational skills Excellent problem-solving ability and attention to detail IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle) A team player with a proactive and professional attitude Full UK driving licence (preferred) What’s on Offer: Competitive basic salary + achievable bonus scheme Ongoing manufacturer and in-house training Friendly, supportive working environment Career progression opportunities within a growing dealer group Employee benefits including pension scheme and staff discounts If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Commercial Parts Advisor Required for Main Dealership - Heathrow Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+ Family-Run Business | Multi-Brand Workshop Monday-Friday 9AM-6PM with 1 in 3 Saturday Mornings paid at overtime rate We are currently recruiting for a knowledgeable and customer-focused HGV Parts Advisor to join our clients busy and successful team in Heathrow. This is an excellent opportunity for someone with experience in commercial vehicle parts to join a reputable and growing business. Key Responsibilities: Identify and supply parts to both retail and trade customers Provide professional and efficient customer service at all times Accurately process orders and maintain stock control Liaise with suppliers and the internal workshop to ensure smooth operations Assist with pricing, quotations, and order follow-ups Work collaboratively with the Parts Manager and team to meet targets and service levels Key Requirements: Previous experience as a Parts Advisor, preferably within the HGV or commercial vehicle sector Good knowledge of vehicle components and parts catalogues Comfortable using dealership systems and parts ordering software Strong communication and interpersonal skills Organised, proactive, and a team player What We Offer: Competitive salary with performance-related bonus Comprehensive training and development opportunities Supportive team environment Career progression within a growing company Company benefits package If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Accredited HGV Master Technician – Heathrow Basic Salary: Up to £47,000 + £3,000 Shift Allowance | OTE: £74,574 Split Shift Family-Run Business | Multi-Brand Workshop Monday-Friday ONLY Overtime Available My client is a trusted, family-run commercial vehicle dealership, proudly working with leading manufacturers. They are looking for a skilled and flexible Accredited HGV Master Technician to join our professional Service Team at their Heathrow location. This is a varied role, offering outstanding earning potential, manufacturer training, and a long-term career path with a business that puts people first. The Role: Carry out diagnostics, complex repairs, servicing, and routine maintenance on customer vehicles Attend diagnostic appointments and complete repairs in line with manufacturer standards Mentor junior staff and contribute to a collaborative team environment Participate in ongoing brand-specific training and development What’s on Offer: Basic Salary: Up to £47,000 (DOE) £3,000 Split Shift Allowance Productivity Bonus: Up to £6,000 per year (paid monthly) Realistic OTE: £74,574 per annum Overtime: Paid at 1.5x (weekends and out-of-hours) Shift Pattern: Monday to Friday, 6:00am–2:30pm and 2:00pm–10:30pm Optional Roadside Technician Rota available for additional earnings Benefits: 30 days annual leave (incl. Bank Holidays), plus loyalty holiday increases at 3, 5, 7 & 10 years Holiday+ Scheme – purchase up to 3 extra days Industry-leading training including IRTEC, HGV Class 1/2, and tachograph certification Employer pension scheme & life insurance Tool insurance and full PPE/uniform provided Free annual Class IV MOT Enhanced paternity pay – full 2 weeks Career development all the way up to Director level About You: Diagnostic accreditation is essential Strong diagnostic and problem-solving skills Positive team player with a proactive attitude Organised, communicative, and flexible with duties Health & Safety aware Preferred (but not essential): Level 3 qualification or proven time-served experience (5+ years) HGV/LGV/PCV licence IRTEC, Bus & Coach or Roadside Assistance Training experience Full vacancy details for this HGV Master Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Senior Vehicle Technician – Main Dealership – Croydon Basic Salary: £38,000 | OTE: £46,000+ Excellent Career Progression Opportunity to Master Technician Monday-Friday ONLY We are currently seeking a skilled and experienced Senior Vehicle Technician to join a well-established main dealership in Croydon. This is an exciting opportunity to join a reputable brand offering excellent earning potential and clear progression towards Master Technician status. Key Responsibilities: Perform high-quality diagnostics, repairs, and servicing in line with manufacturer standards Support and mentor junior technicians within the workshop Accurately complete job cards and maintain high standards of documentation Liaise with the service team to ensure efficient workflow and customer satisfaction Stay up to date with the latest technical training and manufacturer updates Requirements: NVQ Level 3 or equivalent in Light Vehicle Maintenance Proven experience in a main dealership or high-volume independent garage Strong diagnostic and fault-finding abilities Full UK driving licence MOT Tester qualification is desirable but not essential What’s on Offer: Basic salary of £38,000 with realistic OTE of £46,000+ Ongoing manufacturer training and development Genuine career progression path to Master Technician 22 days’ holiday plus bank holidays Pension scheme and additional employee benefits Modern, well-equipped workshop and supportive team environment If you're ready to progress your career within a forward-thinking dealership, apply today and take the next step toward becoming a Master Technician. Full vacancy details for this Senior Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!