Parts Advisor

Automotive Service Advisor Required for Main Dealership - Heathrow Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+ Family-Run Business | Multi-Brand Workshop Weekly shift pattern 5.30am to 2.30pm 8.00am to 5.00pm 10.00am to 7.00pm With 1 in 3 Saturday mornings paid at time and a half Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success. About the Role: As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover. Key Responsibilities: Greet customers, schedule appointments, and manage service bookings efficiently Provide accurate estimates and explain repair and service processes Liaise between customers and technicians to ensure clear communication Manage job progress updates and ensure timely completion Upsell relevant services and products where appropriate Handle warranty and service administration About You: Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment Strong communication and organisational skills Excellent problem-solving ability and attention to detail IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle) A team player with a proactive and professional attitude Full UK driving licence (preferred) What’s on Offer: Competitive basic salary + achievable bonus scheme Ongoing manufacturer and in-house training Friendly, supportive working environment Career progression opportunities within a growing dealer group Employee benefits including pension scheme and staff discounts If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician – Independent Garage (Bicester) Salary: £38,000 - £40,000 Basic Salary Hours: Monday–Friday: 8:30am–5:00pm Weekends OFF Independent garage | Friendly, close-knit team My client a well-established independent garage in Bicester, known locally for our quality workmanship, honest service, and long-standing customer relationships. Due to continued growth, we’re looking for an experienced Vehicle Technician to join our small, supportive team. This is a great opportunity for someone who takes pride in their work and enjoys being part of a garage where your skills are valued and your voice is heard. The Role Diagnostics, servicing, repairs, and maintenance across a range of vehicles Using modern diagnostic equipment to accurately identify and fix faults Completing work to a high standard, first time Keeping clear and accurate service records Working closely with the team to ensure jobs are completed on time Providing friendly, honest service to our customers What We’re Looking For Proven experience as a Vehicle Technician NVQ Level 3 (or equivalent) preferred Strong diagnostic and fault-finding skills Ability to work independently and as part of a small team Good attention to detail and a professional attitude Confident communication skills What We Offer Competitive basic salary with bonus No weekends Clean, well-equipped workshop Stable workload and realistic job times A relaxed, family-run environment where quality comes first If you're ready to take the next step in your career and join a well-established, reputable independent garage, we’d love to hear from you. For full vacancy details and to apply, please send your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Independent Family Run Garage - Outstanding Reputation Based in Reading Circa £40,000/£45,000 Basic Salary + Bonus Working Hours: Monday to Friday: 8AM - 5.30PM Weekends OFF Monday Matters Recruitment is thrilled to partner with an independent specialist garage located in Sonning Common Reading, as they seek to enhance their team with a passionate and skilled Vehicle Technician. This role offers an opportunity to work within an environment that values expertise, professionalism, and craftsmanship. If you are an experienced Technician eager to contribute to this family run business then we would love to hear from you. Key Responsibilities: Perform diagnostics, repairs, and maintenance on luxury vehicles to the highest standards. Utilise advanced technology and tools to troubleshoot and resolve vehicle issues promptly and efficiently. Maintain detailed records of all services and repairs completed, adhering to company policies. Stay current on industry trends, technologies, and best practices to enhance service quality. Collaborate effectively with a team of automotive professionals to ensure timely completion of all tasks. Provide exceptional customer service to build trust and loyalty with our clients. Skills & Experience Required: Proven experience as a Level 3 Technician Formal automotive technician qualification (e.g., NVQ Level 3 or equivalent). Strong diagnostic skills and a comprehensive understanding of vehicle systems. Ability to work independently and as part of a team in a fast-paced environment. Excellent problem-solving skills and attention to detail. Effective communication skills to interact positively with clients and team members. If you are ready to take the next step in your career and work with a dedicated team at a reputable independent garage, we invite you to apply for the Vehicle Technician position today. Your expertise and passion for vehicles are just what we need to provide exceptional service. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Car Dealership Based in Tunbridge Wells Circa £31k Basic Salary + Bonus Hours: Monday to Friday 8AM – 5 + 1 in 2 Saturday Morning Rota Monday Matters Recruitment is partnering with a reputable car dealership in Tunbridge Wells, Kent, to find a dedicated and experienced Parts Advisor. Our client prides themselves on delivering exceptional customer service and maintaining a thriving, professional environment. As a vital part of their team, you will play a crucial role in ensuring the smooth operation of their parts department, providing expert advice, and supporting both the team and customers with their automotive needs. The ideal candidate will have a strong background as a Parts Advisor, with a keen eye for detail, excellent organisational skills, and a proactive approach to problem-solving. This role offers an excellent opportunity to develop your career within a respected dealership, working within a team committed to excellence and customer satisfaction. Responsibilities: Provide excellent customer service to both workshop and retail customers, ensuring a positive experience at all times. Assist in the daily running of the parts department, including stock management and parts ordering. Identify and recommend the correct parts for customer requirements, ensuring accuracy and efficiency. Maintain accurate records of transactions and stock movements using dealership systems. Support the workshop team by ensuring they have the right parts in a timely manner. Handle phone and email enquiries professionally, providing knowledgeable advice and solutions. Work closely with the service team to facilitate smooth workflow and customer satisfaction. Candidate Requirements: Previous experience as a Parts Advisor within a car dealership or relevant automotive environment. Strong knowledge of automotive parts and accessories. Excellent organisational and communication skills. Ability to work efficiently under pressure and meet deadlines. Proficiency with dealership management systems and basic IT skills. A proactive and customer-focused approach to service delivery. Full vacancy details for this Parts Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!