Service Manager (Automotive)

Prestige Independent Garage Based in the Sevenoaks Area Circa £45k Basic Salary + Bonus Hours: Monday to Thursday 7.30AM – 5.30PM (2.45PM Finish on Fridays) Mechanical background preferred, not essential About the Role: Monday Matters Recruitment is proud to be working with a highly respected independent prestige garage in Sevenoaks, known for its exceptional standards, loyal customer base, and expertise in high-end vehicles. We are seeking an experienced and driven Service Manager to lead the aftersales function and ensure a first-class customer experience. Key Responsibilities: Oversee the day-to-day running of the service department Lead, motivate, and manage a team of technicians and service advisors Ensure efficient workshop loading and productivity Maintain high levels of customer satisfaction and retention Handle customer queries and resolve any escalated issues professionally Monitor KPIs, performance metrics, and financial targets Implement processes to improve efficiency and service quality Ensure compliance with health & safety and industry standards What We’re Looking For: Proven experience as a Service Manager (ideally within a prestige or premium automotive environment) Strong leadership and team management skills Excellent customer service and communication abilities Commercial awareness with a focus on profitability and performance Organised, proactive, and solution-focused mindset Technical understanding of classic and modern vehicles is advantageous What’s on Offer: Competitive basic salary with performance-related bonus Opportunity to work with high-end vehicles in a respected independent business Supportive and professional working environment Career progression within a growing and reputable company About Monday Matters Recruitment: At Monday Matters Recruitment, we specialise in connecting talented professionals with outstanding employers across the automotive sector. We’re passionate about helping candidates find roles where they can thrive and grow.

Circa £55k Per Annum + Company Vehicle Based in the Bromley area Hours: Monday to Friday 8am to 6pm Role available due to company expansion You must have management experience in a similar dealership environment Monday Matters Recruitment is proud to be partnering with a prestigious automotive dealership in the Bromley area to recruit an experienced and driven Service Manager. This is an exciting opportunity to join a high-performing site undergoing significant expansion, creating the need for a strong leader to take the service department to the next level. The Role: Reporting directly to the Aftersales Manager, you will be responsible for overseeing the daily operations of a busy service department, leading a team of 18 staff including service advisors, technicians, and support personnel. You will play a key role in delivering exceptional customer service, driving performance, and ensuring operational excellence in line with the brand’s premium standards. Key Responsibilities: Lead, motivate, and develop a team of 18 to achieve departmental targets Oversee workshop efficiency, productivity, and quality control Ensure an outstanding customer journey from booking through to vehicle handover Monitor KPIs, including labour sales, efficiency, and customer satisfaction Work closely with the Aftersales Manager to support strategic growth plans Maintain compliance with manufacturer standards and health & safety regulations Drive continuous improvement across processes and team performance About You: Proven experience as a Service Manager or Senior Aftersales professional within a dealership environment Strong leadership skills with the ability to inspire and develop teams Commercially aware with a track record of delivering results Passion for delivering exceptional customer service Highly organised with the ability to manage a fast-paced operation What’s on Offer: Opportunity to join a prestige brand in a growing and evolving site Competitive salary and bonus structure Career progression opportunities within an expanding business Supportive leadership team and modern working environment If you are a motivated Service Manager looking to take on a new challenge within a premium automotive environment, we would love to hear from you. Full vacancy details for this Service Manager role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer based in Tunbridge Wells Circa £45k Basic Salary + Bonus Monday to Friday 8AM to 5.30PM - No Weekends Full main dealer training programme Monday Matters Recruitment is proud to be recruiting on behalf of a well-established and highly reputable main dealership in Tunbridge Wells. This is an excellent opportunity for an experienced Senior Vehicle Technician to join a busy, professional workshop where quality, efficiency, and customer satisfaction are paramount. The Role: As a Senior Vehicle Technician, you will play a key role within the workshop, ensuring vehicles are maintained and repaired to the highest manufacturer standards while supporting junior team members. Key Responsibilities: Carry out advanced diagnostics, servicing, and complex repairs Utilise manufacturer-approved diagnostic equipment Provide technical support to colleagues and workshop control Mentor and support junior technicians Ensure all work complies with safety and quality standards Accurately complete job cards and associated documentation Contribute to workshop efficiency and productivity targets Essential Requirements: NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair Previous experience as a Senior or Master Technician Strong diagnostic and fault-finding expertise Full UK driving licence High attention to detail and commitment to delivering quality workmanship Desirable: MOT Tester qualification Hybrid / EV accreditation Experience within a franchised dealership What’s on Offer Competitive basic salary with performance-related bonus 25 days holiday plus bank holidays Ongoing manufacturer training and career development Pension scheme Staff benefits and discounts Modern, well-equipped workshop Clear progression opportunities Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer based in Ashford, Kent Circa £38k Basic Salary + Bonus Monday to Friday 8AM to 5PM - No Weekends Full main dealer training programme Monday Matters Recruitment is proud to partner with a reputable leading car dealership based in Ashford, Kent. Renowned for their commitment to quality, excellent customer service, and fostering a supportive working environment, this dealership offers a fantastic opportunity for talented technicians to develop their careers within a dynamic and professional team. They are currently seeking a Diagnostic Vehicle Technician who is passionate about automotive technology and dedicated to providing exceptional service to their clients. The successful candidate will play a vital role in maintaining and repairing a diverse range of vehicles, ensuring high standards of workmanship and customer satisfaction. This role suits individuals with a solid background in vehicle diagnostics, who thrive in a fast-paced environment and are eager to contribute their expertise to a well-established dealership. Key Responsibilities: Conduct diagnostic tests on vehicles to identify faults accurately and efficiently. Perform repairs and replacements of components as required, adhering to manufacturer guidelines. Use specialised equipment and software to identify issues and verify repairs. Ensure all work complies with health and safety standards and workshop protocols. Maintain detailed service records and documentation of all work carried out. Assist in the ongoing training and development of team members where applicable. Provide excellent customer service by explaining diagnostics and repair work clearly. Skills & Experience Required: Previous experience as a Vehicle Technician, with a focus on diagnostics. Strong knowledge of automotive systems and electronic diagnostics. Proficient in using diagnostic tools, software, and workshop equipment. Excellent problem-solving skills and attention to detail. Full and valid UK driving licence. Excellent communication skills and a professional attitude. Ability to work independently and as part of a team. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!