Automotive Service Advisor
Job Role:Service Advisor
Town/City:Twyford
Salary/Rate:Circa £43,000
Sector:Service
Job ref:278
Post Date:25.03.26
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Meet Our Recruiter
Charlotte Lightfoot
Automotive Recruiting Director
About the Role
- Automotive Service Advisor - Reputable Family Run Garage
- Location: West Berkshire Area
- Salary: £34,000 Basic + Bonus
- Hours: Monday–Friday (No Weekends)
About Us
We are a well-established, reputable independent garage known for delivering high-quality workmanship and exceptional customer service. With a loyal customer base and a strong local reputation, we pride ourselves on honesty, professionalism, and a friendly approach.
The Role
We are looking for an experienced and customer-focused Automotive Service Advisor to join our team. You will be the key point of contact for customers, ensuring a smooth and professional service experience from booking through to vehicle collection.
Key Responsibilities
-
Greet customers and manage service/repair bookings
-
Accurately record vehicle issues and communicate with the workshop team
-
Provide clear updates and advice to customers throughout the repair process
-
Prepare estimates, invoices, and explain work carried out
-
Upsell additional services where appropriate
-
Maintain high levels of customer satisfaction and retention
What We’re Looking For
-
Previous experience as a Service Advisor in the automotive industry
-
Excellent communication and customer service skills
-
Strong organisational abilities and attention to detail
-
Ability to work efficiently in a fast-paced environment
-
Confident using garage management systems and basic IT tools
-
A positive, team-oriented attitude
What We Offer
-
Competitive basic salary of £34,000
-
Bonus scheme based on performance
-
Monday–Friday working hours (great work-life balance – no weekends!)
-
Friendly and supportive working environment
-
Long-term career stability with a respected independent business
If you’re passionate about delivering excellent customer service and want to be part of a trusted local garage, we’d love to hear from you.
Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
More jobs from this recruiter
View AllCar Sales Executive
Hatfield
Circa £65,000
Rare Opportunity: Sales Executive | Luxury & Classic Cars
Location: Hertfordshire
Salary: £38,000/£40,000 Basic Salary + Bonus
Hours: 5 day week with No Sundays
About Us
My client has experienced incredible growth over the past few years, establishing themselves as a trusted name in the luxury and classic car market. As demand continues to rise and our showroom becomes busier than ever, they are now looking to expand our team with a driven and ambitious Sales Executive.
This is not your typical sales role—this is a genuine opportunity to step into one of the most exciting and prestigious sectors of the automotive industry and build a long-term career.
The Opportunity
You’ll be working directly alongside an experienced industry professional, gaining hands-on mentorship while dealing with some of the finest and most desirable vehicles in the world.
We’re not just hiring an employee—we’re looking to develop a future key figure within the business.
The Role
Engage with clients in the showroom and deliver a premium customer experience
Build relationships with high-net-worth individuals and collectors
Manage enquiries, appointments, and sales opportunities from start to finish
Develop in-depth knowledge of luxury and classic vehicles
Assist with showroom presentation and vehicle marketing
Represent the brand with professionalism and enthusiasm at all times
What We’re Looking For
A sharp mind – quick thinking, adaptable, and eager to learn
Initiative – proactive, self-motivated, and opportunity-driven
Energy & ambition – hungry for success and resilient in a fast-paced environment
Passion – a genuine appreciation for luxury and classic cars
People skills – confident, personable, and able to build trust with discerning clients
Previous automotive sales experience is beneficial but not essential—the right attitude and mindset matter more.
Why Join Us?
Direct, one-to-one mentorship from an established industry expert
Exposure to high-value transactions and high-net-worth clientele
The chance to build a career in a niche, prestigious market
A long-term opportunity with genuine progression as the business grows
Work with some of the most iconic and desirable vehicles in the world
If you’re ambitious, driven, and ready to seize a rare opportunity in the luxury automotive world, we want to hear from you.
Full vacancy details for this Sales Executive role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Automotive Service Advisor
Twyford
Circa £43,000
Automotive Service Advisor - Reputable Family Run Garage
Location: West Berkshire Area
Salary: £34,000 Basic + Bonus
Hours: Monday–Friday (No Weekends)
About Us
We are a well-established, reputable independent garage known for delivering high-quality workmanship and exceptional customer service. With a loyal customer base and a strong local reputation, we pride ourselves on honesty, professionalism, and a friendly approach.
The Role
We are looking for an experienced and customer-focused Automotive Service Advisor to join our team. You will be the key point of contact for customers, ensuring a smooth and professional service experience from booking through to vehicle collection.
Key Responsibilities
Greet customers and manage service/repair bookings
Accurately record vehicle issues and communicate with the workshop team
Provide clear updates and advice to customers throughout the repair process
Prepare estimates, invoices, and explain work carried out
Upsell additional services where appropriate
Maintain high levels of customer satisfaction and retention
What We’re Looking For
Previous experience as a Service Advisor in the automotive industry
Excellent communication and customer service skills
Strong organisational abilities and attention to detail
Ability to work efficiently in a fast-paced environment
Confident using garage management systems and basic IT tools
A positive, team-oriented attitude
What We Offer
Competitive basic salary of £34,000
Bonus scheme based on performance
Monday–Friday working hours (great work-life balance – no weekends!)
Friendly and supportive working environment
Long-term career stability with a respected independent business
If you’re passionate about delivering excellent customer service and want to be part of a trusted local garage, we’d love to hear from you.
Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Car Buyer/Stock Controller
Twyford
£40,000 - £50,000
Buyer & Stock Controller – Performance & Prestige Cars
Berkshire
£40,000 – £50,000 per year + Commission
5 Day Working Week
Join an established, growing performance car dealership and play a key role in its next phase of success.
A well-respected dealership based in Berkshire is entering an exciting growth phase, with plans to significantly increase sales volume and profitability. We are now seeking an experienced Buyer & Stock Controller to take ownership of vehicle sourcing and stock management across a range of performance and prestige vehicles.
This is not a high-volume, transactional buying role. The business is built on long-term relationships, trust, and genuine expertise — both with customers and suppliers — and is looking for someone who operates with the same mindset.
With a strong existing customer base, significant stock investment, and full operational support, this is an excellent opportunity for an experienced professional to make a real impact.
Key Responsibilities
Source and secure high-quality vehicles through auctions, direct purchases, part-exchange, and Sale-or-Return opportunities
Identify and develop new sourcing channels
Accurately appraise vehicles, considering condition, provenance, preparation costs, and margin
Manage stock intake and logistics, including organising collections and coordinating preparation
Ensure all vehicles are retail-ready efficiently to minimise time-to-market
Maintain complete and accurate vehicle documentation, including keys, history, and files
Work closely with sales, workshop, and external suppliers
Support a structured and commercially sound pricing strategy
Help manage the full lifecycle of stock from acquisition to sale
About You
Proven experience in vehicle buying, stock control, or a similar automotive role is essential
Strong commercial awareness and confident decision-making ability
Highly organised with excellent attention to detail
Calm, professional, and reliable in your approach
Strong communication skills and ability to build lasting relationships
Genuine interest in performance and prestige vehicles
What’s on Offer
£40,000 – £50,000 basic salary + commission
5 day working week
Opportunity to work with exciting, high-value performance vehicles
Established and loyal customer base
Supportive team environment with experienced management
Long-term career progression within a growing business
If you’re an experienced automotive buyer or stock controller looking for a role with real ownership, quality stock, and long-term opportunity, we’d love to hear from you.
Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Service Advisor
Dartford
Circa £40,000
Automotive Service Advisor Required for Main Dealership - Dartford
Basic Salary: Up to £31,000 Basic + Bonus
Family-Run Business
8AM -6PM Monday to Friday - No weekends
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable vehicle dealership in Dartford as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
Greet customers, schedule appointments, and manage service bookings efficiently
Provide accurate estimates and explain repair and service processes
Liaise between customers and technicians to ensure clear communication
Manage job progress updates and ensure timely completion
Upsell relevant services and products where appropriate
Handle warranty and service administration
About You:
Previous experience in a service advisor or customer service role, ideally in a dealership environment
Strong communication and organisational skills
Excellent problem-solving ability and attention to detail
IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
A team player with a proactive and professional attitude
Full UK driving licence (preferred)
What’s on Offer:
Competitive basic salary + achievable bonus scheme
Ongoing manufacturer and in-house training
Friendly, supportive working environment
Career progression opportunities within a growing dealer group
Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!