Service Advisor

Company Type: Independent Garage Based in the Ramsgate, Kent area Circa £28-30k Basic Salary Working Hours: Monday to Friday 8.30am - 5.30pm - No Weekends! You must have experience in a similar role in the automotive industry About the Role: As a Service Advisor, you will be the key point of contact for our customers throughout their service experience. You’ll ensure every customer receives professional, friendly, and efficient service while supporting the service department to achieve its performance targets. Job Summary: Act as the first point of contact for customers requiring vehicle servicing or repairs Provide a warm and professional welcome to all visitors and assist with their service-related inquiries Effectively schedule service appointments and manage the service team's workload Communicate service updates and recommendations clearly to customers Ensure accurate and timely completion of all service-related documentation and invoicing Assist in resolving customer concerns and complaints with empathy and professionalism Collaborate with the service team to maintain a clean and organized service department Essential: Strong communication and interpersonal skills with a customer-focused approach Excellent organisational abilities and the capability to multitask effectively Proficiency in using dealership management systems and related software Ability to remain calm and composed under pressure while delivering high-quality service A commitment to upholding professional standards and ethical business practices Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Prestige Vehicle Technician Required Based near the Brixton, London area Circa £38-40k Basic Salary Highly prestigious family-owned business with a fantastic reputation Hours: Monday to Friday 8.30AM to 5PM - No Weekends Monday Matters Recruitment is excited to present a fantastic opportunity on behalf of our esteemed client, a highly prestigious dealership located near the Brixton, London area . They are on the lookout for a Vehicle Technician who is passionate about maintaining and repairing vehicles to the highest standards. The ideal candidate should come with solid experience in the technician role, demonstrating problem-solving skills and a commitment to excellence in service delivery. If you're eager to contribute to a team that values your expertise while providing opportunities for growth, this could be just the right fit for you. Key Responsibilities: Conduct thorough inspections, diagnostics, and repairs on prestigious vehicles. Perform routine maintenance tasks such as oil changes, tire rotations, and brake servicing. Utilize specialised tools and equipment to ensure accurate diagnostics and repairs. Communicate effectively with customers regarding the specifics of repairs and service recommendations. Maintain cleanliness and safety in the workshop environment. Keep up-to-date with the latest automotive trends, technologies, and regulations. Skills & Experience Required: Proven experience as a Vehicle Technician in a garage or workshop environment. In-depth knowledge of automotive systems and components. Ability to diagnose and rectify electrical and mechanical faults efficiently. Strong attention to detail with a methodical approach to problem solving. A valid driver's license and relevant technician qualifications. Excellent communication skills to liaise with customers and team members effectively. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Based in Maidstone Prestigious Independent Specialist Garage £45-50k Basic Salary Hours: Monday to Friday 8am to 5.30pm Stable team with modern equipment and prestige brand training Are you an experienced Senior Vehicle Technician seeking a new challenge? We are currently seeking a Senior Vehicle Technician with our client based in Maidstone, Kent. If you are passionate about automotive diagnostics and repair, this could be the perfect opportunity for you. The role offers a competitive basic salary of £45,000 - £50,000 and the chance to showcase your expertise in a dynamic and supportive environment. Senior Vehicle Technician Benefits: Overtime is paid at time and a half No contracted weekend working 22 days holiday Joining a stable team within a business that has been well established in the local area for many years Senior Vehicle Technician Responsibilities: Perform complex diagnostics and repairs on various vehicle makes and models Utilize advanced diagnostic tools and equipment to identify and resolve technical issues Conduct thorough vehicle inspections and provide accurate assessments of necessary repairs Efficiently manage workloads and meet deadlines while maintaining high-quality workmanship Collaborate with the service team to ensure exceptional customer service and satisfaction Senior Vehicle Technician Skills: Proven experience as a Master Technician or Diagnostic Technician within a similar environment Expertise in diagnosing complex vehicle issues and implementing effective solutions Ability to work independently and as part of a team in a fast-paced workshop Strong communication skills to liaise with colleagues and provide clear explanations to customers Relevant qualifications and certifications (e.g., NVQ, City & Guilds) preferred Full vacancy details for this Senior Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Prestige Vehicle Technician Required Independent Garage based in Tonbridge area Circa £38-42k Basic Salary + Team Bonus Hours: Monday to Friday 8.30am to 5.30pm + 1 Saturday Morning Per Month Well-respected business in the local area Are you an experienced Vehicle Technician looking to take your career to the next level? Our client, a prestigious independent dealership, is expanding due to continued success and is seeking a skilled technician to join their team. The Role: As a Vehicle Technician, you will be working with some of the most renowned automotive brands, carrying out diagnostics, servicing, and repairs to the highest standards. You’ll have access to cutting-edge technology, manufacturer training, and a state-of-the-art workshop. Key Responsibilities: Diagnose and repair mechanical, electrical, and electronic faults Perform servicing and maintenance in line with manufacturer guidelines Ensure all work meets brand and dealership standards Work collaboratively with the service team to provide an outstanding customer experience Stay up to date with the latest vehicle technologies and training Requirements: Previous experience as a Vehicle Technician, ideally within a luxury or premium brand dealership Level 3 NVQ (or equivalent) in Light Vehicle Maintenance & Repair Strong diagnostic and problem-solving skills Ability to work efficiently while maintaining high-quality workmanship A passion for the automotive industry and a commitment to continuous learning What’s on Offer? Competitive salary plus bonus scheme Manufacturer training and career development opportunities State-of-the-art facilities and latest diagnostic equipment Work within a supportive and professional team Company benefits and perks If you're an experienced Vehicle Technician looking for a rewarding role within a high-end independent dealership, we’d love to hear from you! Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!