Service Advisor

Established Main Dealer Based in Tunbridge Wells, Kent Circa £33k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - with 1 in 3 Saturday mornings At Monday Matters Recruitment, we take pride in connecting talented professionals with reputable brands in the automotive industry. Our client, a well-established and reputable car dealership located in Tunbridge Wells, Kent, is seeking a dedicated Automotive Service Advisor to join their dynamic team. As a Service Advisor, you will be the vital link between customers and the workshop team, ensuring a smooth and efficient service process. Your role is key in maintaining high customer satisfaction levels through expert advice, transparent communication, and professional service delivery. The ideal candidate will bring experience, enthusiasm, and a friendly approach, helping to uphold the dealership's excellent reputation. Key Responsibilities: Greeting customers promptly and courteously, understanding their vehicle needs and concerns. Adsorbing vehicle issues, providing clear explanations, and offering suitable service options. Booking appointments and managing workshop schedules efficiently. Preparing service plans, estimates, and billing details accurately and transparently. Ensuring all work is completed within agreed timescales and to a high standard. Maintaining detailed and up-to-date customer records and vehicle history. Building long-term customer relationships through excellent communication and service follow-up. Skills & Experience Required: Proven experience as a Service Advisor within a car dealership or automotive environment. Excellent communication and interpersonal skills, with a customer-focused approach. Strong organisational skills with the ability to multitask and prioritise effectively. Knowledge of automotive systems, services, and repair procedures is advantageous. Proficiency in dealership management software and Microsoft Office suite. Professional appearance and a positive attitude, committed to delivering quality service. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Vehicle Sales Administrator – Aylesbury Salary: Up to £35,000 Monday to Friday | 9:00am – 5:00pm No weeken Are you an experienced Automotive Sales Administrator, Service Administrator or Warranty Administrator looking to move into a predominantly administrative role? We are recruiting on behalf of a well-established, family-run independent main dealer in the Aylesbury area, who are looking for a highly organised and customer-focused individual to join their team. This is an excellent opportunity for someone with automotive administration experience who takes pride in delivering a professional and seamless customer experience. The Role As an Automotive Sales Administrator, you will play an important role in supporting the dealership's administration and accounts functions, while helping ensure the smooth day-to-day running of the showroom. Your responsibilities will include: Supporting the administration department with daily tasks Providing administrative support to the Accountant and Accounts team Preparing and processing invoices Carrying out sales administration duties Handling incoming telephone calls professionally and directing them to the appropriate team member Maintaining accurate records and documentation Ensuring all administration is completed accurately and efficiently Providing a professional, friendly and welcoming experience for customers About You The successful candidate will have: Previous automotive administration experience – Sales Admin, Service Admin or Service Advisor experience would be ideal Excellent attention to detail Strong organisational and time-management skills The ability to multitask and prioritise effectively in a busy dealership environment A professional, well-presented and approachable manner Excellent communication and customer service skills A proactive attitude and the ability to work well as part of a team Most importantly, you'll take pride in getting the details right and ensuring every customer receives a professional, smooth and memorable experience. What's on Offer? Up to £35,000 salary Monday to Friday, 9:00am – 5:00pm 40-hour working week No weekend working Family-run dealership environment Opportunity to join a friendly and established automotive team Full vacancy details for this Sales Administrator role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required Independent Garage based in Godstone Circa £40k Starting Basic Salary + Bonus Hours: Monday to Friday 8.30am to 5.30pm with a Saturday morning rota Well-respected business in the local area Our client, a well-respected independent garage located in the charming town of South Godstone is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you. Key Responsibilities: Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance. Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups. Conducting thorough vehicle inspections and documenting findings for clients and record-keeping. Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately. Maintaining a clean and organized workshop environment while adhering to safety standards and protocols. Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs. Skills & Experience Required: Proven experience as a Vehicle Technician or similar role within the automotive industry. Strong diagnostic and problem-solving skills with the ability to work under pressure. Knowledge of vehicle systems and components, with a commitment to continual learning and improvement. Excellent communication and interpersonal skills to engage effectively with clients and team members. Relevant qualifications and certifications in automotive technology or mechanics. A reliable and positive attitude, with a genuine passion for automotive work. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

HGV Technician – Reading Basic Salary: £50,000 Basic £64,000 OTE Hours: Split Shift (alternating weeks): Monday to Friday 6am to 3pm Monday to Friday 1pm – 10pm Plus Saturday Rota of 1 in 3 working from 7am – 12pm. Training & Certification Opportunities Overtime Paid at 1.5x Rate 22 Days Holiday + Bank Holidays Plenty of Additional Benefits Monday Matters Recruitment is proud to partner with a well-established commercial dealership in Reading, seeking to hire a HGV Technician. This position offers a fantastic opportunity to join a dynamic team dedicated to providing top-quality service and maintaining high standards in the commercial vehicle sector. Our client values their employees and fosters a supportive and engaging work environment, enabling technicians to excel and grow in their careers. Key Responsibilities: Carry out maintenance and repairs on a range of HGV vehicles. Diagnose faults to ensure prompt and effective resolution. Ensure compliance with safety regulations and company policies. Maintain accurate records of work completed and parts used. Collaborate with other technicians and departments to improve workflow. Provide exceptional customer service to clients through professional and knowledgeable interactions. Skills & Experience Required: Proven experience working as an HGV Technician. Relevant qualifications in vehicle maintenance and repair. Strong diagnostic and problem-solving skills. Ability to work efficiently under pressure and manage time effectively. Excellent communication skills and a team-oriented approach. Flexibility to work night shifts and adapt to varying demands. If you are a skilled HGV Technician looking for your next challenge with a reputable commercial dealership, we encourage you to apply. Join a team that values your expertise and provides opportunities for professional growth. Full vacancy details for this HGV Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!