Vehicle Technician

Prestige Car Aftersales Advisor Prestige Independent Specialist Garage Based in the Paddock Wood area £36,000 Per Annum (£28-31k Basic Salary + Team Bonus Scheme) Hours: Monday to Friday 8am to 5.15pm + 1 in 3 Saturday Mornings Monday Matters Recruitment is delighted to be working with a very well-established independent prestige specialist who is looking to recruit an additional Aftersales Advisor to support their existing team of two. This is a new role due to growth, not a replacement, offering the chance to work alongside a fantastic, supportive Manager in a business with an excellent reputation. The Role: As Aftersales Advisor, you will be the main point of contact for customers, ensuring a professional and positive experience throughout their visit. Your duties will include: Handling telephone enquiries Greeting customers on arrival Communicating with customers throughout the day, advising of any additional work required Liaising closely with the workshop Ordering parts as needed The Ideal Candidate: A minimum of 12–18 months’ customer-facing experience within the motor trade Confident, professional, and customer-focused Able to deliver a high standard of service to help uphold the company’s strong reputation Organised and comfortable working in a busy environment Working Hours: Monday to Friday: 8:00am – 5:15pm (1-hour lunch break) Saturday mornings: 8:00am – 12:00pm (1 in 3 Saturdays, paid at overtime rates) Company Benefits: Monthly team bonus (circa £5,500 per annum) Overtime paid for Saturday mornings Pension scheme Health scheme On-site parking 22 days’ holiday, rising with length of service This is an excellent opportunity to join a respected independent business where teamwork, customer care, and staff wellbeing are genuinely valued. Full vacancy details for this Aftersales Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Independent Prestige Car Business Based in Sidcup, Kent Circa £38k Basic Salary Monday to Friday 8AM to 5.30PM - No Weekends Small stable team within a family-owned business Monday Matters Recruitment is delighted to be recruiting on behalf of a well-established and highly respected automotive business. Due to continued growth, our client is seeking an experienced and motivated Vehicle Technician to join their professional workshop team. This is an excellent opportunity to work with a premium vehicle specialist known for its commitment to quality, customer service, and employee development. Key Responsibilities: Carry out servicing, maintenance, and repairs to a high standard. Diagnose mechanical and electrical faults using modern diagnostic equipment. Conduct vehicle inspections and identify any additional work required. Complete all work efficiently while maintaining manufacturer and company standards. Ensure all documentation and job records are completed accurately. Adhere to health and safety procedures within the workshop environment. Support colleagues and contribute to a positive team culture. Requirements: Previous experience as a Vehicle Technician, Mechanic, or Automotive Technician. Relevant Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent). Strong diagnostic and fault-finding skills. Ability to work independently and as part of a team. Full UK driving licence. MOT Tester qualification would be advantageous but is not essential. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Established Main Dealer Based in Gravesend, Kent Circa £30k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Fantastic company with a great reputation Monday Matters Recruitment is delighted to partner with a well-established Main Car Dealership based in Gravesend, Kent, to find a dedicated and customer-focused Service Advisor. This company prides itself on offering exceptional service and maintaining strong relationships with clients, ensuring repeat business and high customer satisfaction. As a pivotal part of their team, the Service Advisor will play a crucial role in delivering a seamless service experience, managing customer expectations, and coordinating between clients and the workshop team. We are seeking a professional who understands the importance of providing an empathetic, efficient, and solutions-oriented approach to meet the needs of each customer. Job Benefits: Full manufacturer training programme, competitive basic salary, lucrative bonus package, established motor group with sites across the area which offer fantastic career progression opportunities. Key Responsibilities: Greeting customers and establishing a professional, welcoming environment Advising customers on vehicle repairs, maintenance, and service options Producing accurate and detailed work orders and service invoices Scheduling appointments and managing the workflow within the service department Communicating effectively with technicians regarding vehicle status and customer needs Ensuring high levels of customer satisfaction through attentive service and follow-up Upselling appropriate services and additional repairs where suitable Maintaining accurate records of customer interactions and vehicle histories Skills & Experience Required: Excellent communication and interpersonal skills Strong organisational and time management abilities Knowledge of automotive repair processes and terminology Ability to handle customer queries with professionalism and empathy Proficiency with dealership management systems and Microsoft Office suite Focus on delivering outstanding customer service and building lasting relationships Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Established Main Dealer Group Based in Maidstone, Kent £40-45k Yearly Package Hours: Monday to Friday 8AM - 6PM + Saturday Morning Rota (Paid as Overtime) Looking for someone actively looking to become a future Service Manager Monday Matters Recruitment is proud to be recruiting for an ambitious and experienced Service Supervisor to join a busy and growing Aftersales department within a well-established automotive business. This is an exciting opportunity for a motivated individual looking to take the next step in their career and play a key role in building and developing a successful Service operation from the ground up. The position offers a clear pathway toward a future Service Manager role for the right candidate. The Role: The successful candidate will oversee the day-to-day operations of a new Service department, ensuring excellent customer service standards, smooth workshop operations, and consistent departmental performance. You will work closely with senior management to support wider Aftersales objectives while helping shape and grow the team. Key Responsibilities: Supervising the daily operation of the Service department Delivering exceptional customer service and maintaining high satisfaction levels Supporting and developing team members within the Aftersales function Managing service reception activities and customer communication Assisting in driving departmental efficiency and performance Working collaboratively with senior management on departmental goals and growth plans Identifying opportunities to improve processes and customer experience We are looking for someone who: Has a strong background in Service Reception or customer-facing automotive environments Demonstrates leadership ability and confidence managing people Possesses excellent communication and organisational skills Is ambitious, proactive, and eager to progress into a future management role Has a passion for delivering exceptional customer service Can work effectively in a fast-paced Aftersales environment Benefits: Competitive Salary Departmental Bonus Scheme Customer Satisfaction Bonus Scheme Upsell Bonus Scheme Genuine career progression opportunities Supportive management team Opportunity to make a real impact within a growing Aftersales department Full vacancy details for this Service Supervisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!