Automotive Service Advisor

Based in Canterbury Main dealer with a fantastic reputation locally Circa £30-31k Basic Salary + Bonus Hours: Monday to Friday 8AM to 6PM + 1 Saturday Morning Per Month At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with forward-thinking organisations. Our client, a reputable car dealership based in Canterbury, Kent, is seeking a dedicated and experienced Parts/ Warranty Administrator to join their team. This role offers a fantastic opportunity for someone with a background as a Parts Advisor to utilise their skills in a dynamic and supportive environment. The successful candidate will be an essential part of the dealership’s operations, ensuring the smooth management of parts and warranty processes, while maintaining excellent customer service standards. Key Responsibilities: Managing parts stock levels and ensuring the accurate recording of parts transactions Processing warranty claims efficiently, liaising with manufacturers and suppliers Providing excellent customer service to both internal teams and customers regarding parts and warranty enquiries Maintaining detailed records of parts orders, returns, and warranty submissions Supporting the service department with parts requirements and coordination Assisting with stock takes and ensuring inventory accuracy Ensuring compliance with company policies and warranty procedures Skills & Experience Required: Proven experience as a Parts Advisor or in a similar role within a car dealership environment Strong organisational skills and attention to detail Excellent communication and interpersonal skills Ability to work efficiently under pressure and manage multiple priorities Knowledge of dealership management systems and parts inventory software Understanding of warranty processes and manufacturer policies Professional, proactive, and customer-focused approach Full vacancy details for this Parts/ Warranty Administrator role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Based in Maidstone Independent Garage with a great reputation Circa £38-40k Basic Salary Monday to Friday working hours - No Weekends! At Monday Matters Recruitment, we understand the importance of finding skilled professionals to uphold quality and safety standards within the automotive industry. We are currently partnering with a reputable independent garage based in Maidstone, Kent, known for its commitment to excellent customer service and technical excellence. As they seek to expand their team, they are looking for a dedicated and experienced MOT Tester to join their established workshop. This role offers a fantastic opportunity for a professional who takes pride in their craftsmanship and is eager to contribute to a trusted local business. Key Responsibilities: Conduct MOT tests in accordance with VOSA standards and legal requirements. Diagnose and assess vehicle condition, providing honest and accurate feedback. Ensure all testing procedures are completed efficiently while maintaining safety standards. Maintain detailed records of each test to ensure traceability and compliance. Assist with other workshop duties as required, supporting the team with general vehicle servicing and repairs. Skills & Experience Required: Previous experience as an MOT Tester is essential. Full UK driving licence essential. Knowledge of current MOT legislation and testing procedures. Excellent attention to detail and strong working knowledge of vehicle systems. Good communication skills and a professional attitude towards customers and colleagues. Ability to work efficiently in a fast-paced environment and manage time effectively. Full vacancy details for this MOT Tester role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Based at a Main Dealer in Maidstone Circa £42k Basic Salary + Bonuses Monday to Friday working hours + Saturday Morning Rota Flexible start and finish times and Saturday is paid as extra Stable company with manufacturer training At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with reputable organisations that value expertise and dedication. Our client, a well-established main dealership based in Maidstone, Kent, is seeking a dedicated and experienced LCV/ Van Technician to join their team. The successful candidate will be responsible for diagnosing, repairing, and servicing light commercial vehicles (LCVs), ensuring safety standards and quality procedures are upheld. The role requires a proactive approach and a strong technical background in LCVs, with the ability to work efficiently both independently and as part of a team. If you’re passionate about vehicles and committed to delivering exceptional service, this position could be your next career move. Key Responsibilities: Conduct diagnostics, repairs, and routine servicing of light commercial vehicles Identify faults and implement effective solutions in a timely manner Maintain accurate documentation of work carried out Adhere to health and safety standards at all times Assist in inventory management and ensuring the workshop tools and equipment are well-maintained Provide excellent customer service by communicating effectively about repair needs and completion times Collaborate with colleagues to ensure workshop efficiency and high standards of workmanship Skills & Experience Required: Proven experience as an LCV/Van Technician in a recognised workshop or dealership Relevant technical qualifications and certifications (e.g., NVQ, City & Guilds) Strong diagnostic skills and hands-on experience with light commercial vehicles Excellent attention to detail and organisational skills Ability to work effectively under pressure and meet deadlines Good communication skills and a professional approach Full vacancy details for this LCV/ Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Prestige Main Dealer Based in Ashford, Kent Salary Details: Circa £31k Basic Salary + Bonus Working Hours: Monday to Friday 7.30AM - 5.30PM + 1 Saturday Morning a Month At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with forward-thinking companies. Our client, a reputable Prestige Car Dealership located in Ashford, Kent, is seeking a dedicated and professional Service Advisor to join their team. This role offers an excellent opportunity for someone with experience in the automotive industry to thrive in a well-established organisation that values customer service and quality standards. The successful candidate will play a crucial role in delivering exceptional service experience to clients, ensuring their needs are met with expertise and a friendly approach. Key Responsibilities: Greet customers warmly and professionally upon arrival, establishing rapport and understanding their service needs Act as the primary point of contact for customers throughout their service journey Accurately record customer vehicle details and service requirements into the dealership’s system Provide clear explanations of the work required and associated costs, ensuring transparency and customer trust Coordinate with workshop staff to establish realistic service and repair timelines Update customers on vehicle progress and ensure all their questions and concerns are addressed promptly Assist with the preparation of invoices and finalising service transactions efficiently Maintain a thorough knowledge of dealership products, services, and promotions to upsell where appropriate Contribute to the overall smooth operation of the service department, supporting team members as needed Skills & Experience Required: Previous experience as a Service Advisor within an automotive environment Strong customer service skills with an empathetic approach to client needs Excellent communication and interpersonal skills Good organisational and time management abilities Ability to explain technical information clearly to customers Proficient with dealership management systems and Microsoft Office suite A professional appearance and a positive attitude If you are an experienced Service Advisor seeking a new opportunity to advance your career within a respected dealership, we want to hear from you. Apply today to take the next step in your professional journey and join a company that values your expertise and commitment to excellent customer service.