Automotive Service Advisor

Main Dealer based in Croydon Circa £33k Basic Salary + Bonus Hours: Monday to Friday 8am to 6pm No Weekends! At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with reputable organisations that value expertise and dedication. Our client, a well-established and respected Car Dealership located in Croydon, is currently seeking a dedicated Service Advisor to join their team. This opportunity is ideal for someone who thrives in a fast-paced automotive environment and is committed to delivering exceptional customer service. The role offers a chance to become an integral part of a reputable dealership, promoting brand loyalty and ensuring customer satisfaction through professional communication and efficient service management. The Service Advisor will serve as the vital link between the dealership and its customers, ensuring that vehicle servicing and repairs are managed smoothly and efficiently. This individual will be responsible for managing customer bookings, advising on vehicle maintenance, and maintaining high standards of service delivery. The successful candidate will demonstrate a strong understanding of automotive services and possess excellent interpersonal skills to build trust and rapport with clients. Key Responsibilities: Greet customers and understand their Vehicle Service requirements in a professional manner Maintain a positive relationship with customers, providing updates and managing expectations throughout the service process Book service and repair appointments, ensuring schedules and priorities are optimised Upsell additional services where appropriate, increasing customer satisfaction and dealership sales Accurately record customer information and vehicle details in the dealership system Coordinate with workshop technicians to ensure timely completion of services and repairs Follow up on completed jobs to confirm customer satisfaction and solicit feedback Maintain a high level of product knowledge on dealership services and vehicle features Skills & Experience Required: Proven experience as a Service Advisor within a car dealership or automotive environment Excellent customer service and communication skills Sound knowledge of automotive services and diagnostic processes Strong organisational and multitasking abilities Professional attitude with a friendly and approachable demeanor Ability to work under pressure and meet deadlines IT literacy, including experience with dealership management systems Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Independent Prestige Specialist Based near Addlestone Circa £35 - 40k Per Annum Hours: Monday to Friday 8am to 5.30pm - No Weekends! Mechanical knowledge/ experience is essential Ideally looking for a candidate who is a fully trained Technician from an independent/ prestige environment Monday Matters Recruitment is proud to be partnering with a highly respected independent prestige specialist garage near Addlestone, known for its exceptional customer service, technical expertise, and passion for performance and luxury vehicles. We are looking for an experienced Service Advisor with a strong mechanical background who can confidently bridge the gap between the workshop and the customer. This is an excellent opportunity for someone who understands the technical side of vehicle repair and servicing, but also enjoys delivering a first-class customer experience. The Role: As Service Advisor, you will be the key point of contact for customers from booking through to vehicle handover. You’ll work closely with technicians, explain technical information clearly, and ensure every customer receives a professional and seamless experience. Key Responsibilities: Managing customer bookings and workshop schedules Advising customers on servicing, repairs, and maintenance requirements Translating technical information into clear customer-friendly language Preparing estimates and invoices Liaising closely with technicians and workshop management Upselling additional work where appropriate Delivering exceptional customer service at all times Keeping customers updated throughout the repair process What We’re Looking For: Strong mechanical knowledge or previous technician/mechanical experience Passion for prestige, performance, or specialist vehicles Excellent communication and organisational skills Professional and customer-focused approach Ability to work efficiently in a fast-paced environment Full UK driving licence preferred What’s on Offer: Competitive salary package Bonus opportunities Friendly and professional working environment Opportunity to work with prestige and specialist vehicles Long-term career development Supportive independent business with an excellent reputation Full vacancy details for this Mechanical Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Prestige/ Luxury Brand Based in the Tonbridge area £60-80k Per Annum (£21k Basic Salary) Uncapped Commission + Company Car 5 Day Working Week - No Sundays Monday Matters Recruitment is delighted to be recruiting for an ambitious and customer-focused Vehicle Sales Executive to join a highly successful automotive retail team based in Tonbridge. This is an exciting opportunity for an experienced sales professional to work within a premium showroom environment, offering excellent earning potential, outstanding benefits, and genuine long-term career progression. The Role: As a Vehicle Sales Executive, you’ll play a key role within a busy and high-performing sales department, delivering an exceptional customer journey while driving vehicle and finance-related sales. This role would suit a commercially minded individual with previous automotive sales experience, ideally gained within a prestige dealership environment. Key Responsibilities: Deliver exceptional customer service at every stage of the customer journey Drive performance across vehicle and finance sales Build strong and lasting customer relationships Maintain high professional and corporate standards at all times Ensure full compliance with all company procedures Work towards and exceed sales targets Promote all dealership programmes and services effectively The successful candidate will have: Previous experience as a Sales Executive within a dealership environment Excellent communication and relationship-building skills A positive and professional attitude Strong organisational and time management abilities High levels of IT and administrative competency An excellent telephone manner A passion for delivering outstanding customer experiences The ability to thrive in a target-driven environment What’s On Offer: £21,000 basic salary + uncapped commission Company car 22 days holiday, increasing with service Private health insurance Ongoing training and career development Employee Assistance Programme Generous staff discounts Referral bonus scheme On-site parking If you’re passionate about automotive sales and looking to take the next step in your career within a premium environment, we’d love to hear from you. Full vacancy details for this Vehicle Sales Executive role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Based at a Main Dealer in Maidstone Circa £42k Basic Salary + Bonuses Monday to Friday working hours + Saturday Morning Rota Flexible start and finish times and Saturday is paid as extra Stable company with manufacturer training At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with reputable organisations that value expertise and dedication. Our client, a well-established main dealership based in Maidstone, Kent, is seeking a dedicated and experienced LCV/ Van Technician to join their team. The successful candidate will be responsible for diagnosing, repairing, and servicing light commercial vehicles (LCVs), ensuring safety standards and quality procedures are upheld. The role requires a proactive approach and a strong technical background in LCVs, with the ability to work efficiently both independently and as part of a team. If you’re passionate about vehicles and committed to delivering exceptional service, this position could be your next career move. Key Responsibilities: Conduct diagnostics, repairs, and routine servicing of light commercial vehicles Identify faults and implement effective solutions in a timely manner Maintain accurate documentation of work carried out Adhere to health and safety standards at all times Assist in inventory management and ensuring the workshop tools and equipment are well-maintained Provide excellent customer service by communicating effectively about repair needs and completion times Collaborate with colleagues to ensure workshop efficiency and high standards of workmanship Skills & Experience Required: Proven experience as an LCV/Van Technician in a recognised workshop or dealership Relevant technical qualifications and certifications (e.g., NVQ, City & Guilds) Strong diagnostic skills and hands-on experience with light commercial vehicles Excellent attention to detail and organisational skills Ability to work effectively under pressure and meet deadlines Good communication skills and a professional approach Full vacancy details for this LCV/ Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!