Automotive Service Advisor

MOT Tester Required for Independent Garage - Croydon Salary: Basic Salary £40,000 + Bonus Working Hours: Tuesday-Saturday 8.30AM - 5.30PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable Independent Garage located in Croydon, to find a dedicated and skilled MOT Tester. This is an exciting opportunity to join a dynamic team in a well-established company that values quality and customer satisfaction. As an MOT Tester, you will play a crucial role in ensuring the safety and reliability of vehicles, providing peace of mind to customers while adhering to the highest industry standards. Key Responsibilities: Conduct thorough inspections and tests on vehicles to assess their roadworthiness. Complete MOT certifications and maintain accurate testing records. Identify defects or issues and provide detailed reports to customers. Offer expert advice and recommendations on necessary repairs to ensure compliance with safety regulations. Maintain a clean and safe working environment in accordance with health and safety regulations. Stay updated on the latest regulations and standards related to MOT testing. Skills & Experience Required: Proven experience as an MOT Tester with an in-depth understanding of vehicle testing procedures. Valid MOT Testing licence and relevant certifications. Strong attention to detail and the ability to work independently. Excellent communication skills to explain issues and recommendations clearly to customers. Problem-solving skills and the ability to perform under pressure. A team-player attitude with a commitment to providing top-notch service. Full vacancy details for this MOT Tester role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Established Main Dealer Based in Maidstone, Kent Salary Details: Circa £30k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with forward-thinking companies. Our client, a reputable Car Dealership located in Maidstone, Kent, is seeking a dedicated and professional Service Advisor to join their team. This role offers an excellent opportunity for someone with experience in the automotive industry to thrive in a well-established organisation that values customer service and quality standards. The successful candidate will play a crucial role in delivering exceptional service experience to clients, ensuring their needs are met with expertise and a friendly approach. Key Responsibilities: Greet customers warmly and professionally upon arrival, establishing rapport and understanding their service needs Act as the primary point of contact for customers throughout their service journey Accurately record customer vehicle details and service requirements into the dealership’s system Provide clear explanations of the work required and associated costs, ensuring transparency and customer trust Coordinate with workshop staff to establish realistic service and repair timelines Update customers on vehicle progress and ensure all their questions and concerns are addressed promptly Assist with the preparation of invoices and finalising service transactions efficiently Maintain a thorough knowledge of dealership products, services, and promotions to upsell where appropriate Contribute to the overall smooth operation of the service department, supporting team members as needed Skills & Experience Required: Previous experience as a Service Advisor within an automotive environment Strong customer service skills with an empathetic approach to client needs Excellent communication and interpersonal skills Good organisational and time management abilities Ability to explain technical information clearly to customers Proficient with dealership management systems and Microsoft Office suite A professional appearance and a positive attitude If you are an experienced Service Advisor seeking a new opportunity to advance your career within a respected dealership, we want to hear from you. Apply today to take the next step in your professional journey and join a company that values your expertise and commitment to excellent customer service. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Main Dealer based in Maidstone Circa £34k Basic Salary + Bonus Hours: Monday to Friday 8am to 6pm + 1 in 3 Saturday Morning Rota Well established family-owned dealer group with a fantastic reputation across Kent Monday Matters Recruitment is proud to partner with a well-established main dealership in Maidstone, Kent, as they seek to expand their team with a talented Service Advisor. Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally. Service Advisor Responsibilities: Act as the primary point of contact for customers, providing them with expert advice and guidance on service options. Receive and manage customer service requests from initial contact through to completion. Schedule service appointments and manage the workflow in the service department. Update customers on the status of their vehicles and any recommended service work. Prepare and present estimates for service work, ensuring transparency and clarity for customers. Handle customer inquiries and resolve any concerns, fostering a positive customer experience. Collaborate closely with technicians and service team members to ensure timely and accurate service delivery. Maintain accurate records of customer interactions and service work performed in the dealership's system. Skills & Experience Required: Proven experience as a Service Advisor in the automotive industry. Strong understanding of vehicle service processes and requirements. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks efficiently in a fast-paced environment. Exceptional organizational skills and attention to detail. Proficient in using service management systems and Microsoft Office suite. A valid driving license is preferred. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Trainee Buyer & Stock Controller – Performance & Prestige Cars Sales Support Role £40,000/£60,000 Salary Depending on Experience Henley-on-Thames | Competitive salary + bonus Five Day Working Week No Sundays Start your career in the world of performance and prestige cars. my client a well-respected business in Berkshire and beyond pride themselves to deliver expertise, integrity, and genuine customer care. As they enter an exciting growth phase, they are looking for a Trainee Buyer & Stock Controller to join their team and support their expansion. Working closely with experienced colleagues, you’ll gain hands-on experience across sourcing, preparing and managing some of the most exciting enthusiast cars in the market, including prestige and very high end brands. Unique opportunity to learn the trade from the ground up in a fast-moving, specialist dealership environment. What you’ll do · Support the sourcing of vehicles through auctions, part-exchanges and direct purchases · Assist with vehicle appraisals, learning how to assess condition, history and value · Help keep incoming stock moving by organising collections, coordinating preparation, and removing delays · Assist in compiling and managing vehicle marketing assets, including online listings, website content, social media, and showroom displays · Maintain accurate vehicle records — ensuring keys, documents, history files and details are complete and organised · Work closely with the sales, workshop and supplier network to ensure vehicles meet our high preparation standards · Support pricing updates and general stock management · Work alongside the finance team to help ensure smooth and well-managed vehicle transactions · Learn and support the implementation of our product lifecycle approach · Develop an understanding of market trends and desirable stock What we’re looking for · A genuine interest in cars, particularly performance and prestige models · A willingness to learn and develop commercial awareness · Strong attention to detail and organisation skills · A calm, professional and reliable approach · Good communication skills and a team-focused mindset · A proactive attitude — someone who takes initiative and gets stuck in · Someone who values integrity, transparency and doing things properly · Previous motor trade experience is essential — attitude and enthusiasm matter more. What we offer · Competitive starting salary + bonus · Full training and mentoring from experienced team members · The opportunity to work with exciting, high-performance vehicles · A supportive, team-oriented environment · Clear progression into a Buyer / Stock Controller role · Long-term career development within a growing business If you’re an experienced automotive buyer or stock controller looking for a role with real ownership, quality stock, and long-term opportunity, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!