Automotive Service Advisor

Company Type: Independent Garage Based in Maidstone Circa £35-37k Basic Salary Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Ideally looking for a candidate with at least five years’ experience in the role About the Role: As a Service Advisor, you will be the key point of contact for our customers throughout their service experience. You’ll ensure every customer receives professional, friendly, and efficient service while supporting the service department to achieve its performance targets. Job Summary: Act as the first point of contact for customers requiring vehicle servicing or repairs Provide a warm and professional welcome to all visitors and assist with their service-related inquiries Effectively schedule service appointments and manage the service team's workload Communicate service updates and recommendations clearly to customers Ensure accurate and timely completion of all service-related documentation and invoicing Assist in resolving customer concerns and complaints with empathy and professionalism Collaborate with the service team to maintain a clean and organized service department About You: Previous experience in a Service Advisor role within the automotive industry. Strong organisational and communication skills. Confident with IT systems and able to manage workloads effectively. A team player with a proactive and customer-first approach. What’s on Offer: Competitive salary dependent on experience. Opportunity to work with a supportive, close-knit team. Career stability within a well-respected independent garage. Monday to Friday hours – No Weekends. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Prestige Main Dealer Based in Ashford, Kent £35k Basic Salary + Bonus Hours: Monday to Friday 7.30AM to 5.30PM At Monday Matters Recruitment, we pride ourselves on connecting talented professionals with leading organisations in the automotive industry. Our client, a reputable prestige car dealership located in Ashford, Kent, is seeking a dedicated and experienced Workshop Controller to join their team. This company values excellence, customer satisfaction, and a supportive working environment, making it an ideal place for professionals looking to advance their career in automotive service management. The Workshop Controller will play a vital role in ensuring the efficient operation of the service department. The successful candidate will oversee workshop activities, manage technician workflows, and ensure that customer vehicles are serviced and repaired to the highest standards. This is an excellent opportunity for a knowledgeable individual with proven experience in automotive workshop management to contribute to a busy dealership environment. Key Responsibilities: Coordinate daily workshop activities to ensure efficiency and quality standards are met Manage and delegate work to technicians, prioritising jobs to meet customer deadlines Ensure all work is completed to manufacturer and industry standards Communicate effectively with customers regarding vehicle status and service progress Maintain workshop parts and tools inventory, ensuring availability of essential items Monitor and improve workshop productivity and profitability Adhere to health and safety regulations within the workshop environment Skills & Experience Required: Previous experience as a Workshop Controller or in a similar supervisory role within a car dealership Strong knowledge of automotive repair processes and workshop operations Excellent organisational and people management skills Effective communication skills with both colleagues and customers Ability to prioritise tasks in a fast-paced environment Proactive approach to problem-solving and process improvement Valid UK driving licence is preferred Full vacancy details for this Workshop Controller role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician Required in Tunbridge Wells Company Type: Volume Main Dealer Salary Details: £30-35k Basic Salary + Competitive Bonus Scheme Working Hours: Monday to Friday 8am - 5pm – No Weekends Job Benefits: Brand training, great facilities, spacious workshop, bonus based on individual efficiency Job Summary: As a Vehicle Technician, you will be responsible for diagnosing, repairing, and maintaining various types of vehicles to ensure they are safe and reliable for customers. You will utilise your technical expertise to identify issues using diagnostic equipment, perform mechanical repairs and replacements of parts, and conduct routine maintenance tasks such as oil changes and brake adjustments. The vehicle technician role requires attention to detail, adherence to safety protocols, and the ability to work efficiently both independently and as part of a team. You will also be responsible for writing service reports, and liaising with the service manager and workshop controller. Essential: The ideal Vehicle Technician will have a Level 3 Diploma in Light Vehicle Maintenance or equivalent, and have a minimum of two years working experience in a garage. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

MOT Tester Required Independent Garage in Folkestone £40k Per Annum A business with a fantastic reputation across the South of England Management that values you and provides long term job security Small site and a friendly team Are you a qualified MOT Tester looking for a new opportunity in the Folkestone area? A well-established and reputable garage is seeking a skilled and motivated individual to join their team. As an MOT Tester, you will be responsible for carrying out MOT tests in accordance with DVSA regulations. Your role will include accurately assessing vehicle roadworthiness, issuing certificates, and advising customers on any necessary repairs or maintenance work. Key Responsibilities: Conduct MOT tests to DVSA standards Carry out vehicle inspections and diagnostics Accurately complete paperwork and certification Communicate clearly with customers regarding repairs and safety advice Work collaboratively with a skilled and friendly workshop team Requirements: Valid MOT Tester license (DVSA approved) Previous experience in a similar role Strong mechanical knowledge and diagnostic ability High attention to detail and a focus on safety Excellent communication and customer service skills Full vacancy details for this MOT Tester role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!