Automotive Service Advisor

Established Main Dealer Based in Gravesend, Kent Circa £30k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 5.30pm - No Weekends! Fantastic company with a great reputation Monday Matters Recruitment is delighted to partner with a well-established Main Car Dealership based in Gravesend, Kent, to find a dedicated and customer-focused Service Advisor. This company prides itself on offering exceptional service and maintaining strong relationships with clients, ensuring repeat business and high customer satisfaction. As a pivotal part of their team, the Service Advisor will play a crucial role in delivering a seamless service experience, managing customer expectations, and coordinating between clients and the workshop team. We are seeking a professional who understands the importance of providing an empathetic, efficient, and solutions-oriented approach to meet the needs of each customer. Job Benefits: Full manufacturer training programme, competitive basic salary, lucrative bonus package, established motor group with sites across the area which offer fantastic career progression opportunities. Key Responsibilities: Greeting customers and establishing a professional, welcoming environment Advising customers on vehicle repairs, maintenance, and service options Producing accurate and detailed work orders and service invoices Scheduling appointments and managing the workflow within the service department Communicating effectively with technicians regarding vehicle status and customer needs Ensuring high levels of customer satisfaction through attentive service and follow-up Upselling appropriate services and additional repairs where suitable Maintaining accurate records of customer interactions and vehicle histories Skills & Experience Required: Excellent communication and interpersonal skills Strong organisational and time management abilities Knowledge of automotive repair processes and terminology Ability to handle customer queries with professionalism and empathy Proficiency with dealership management systems and Microsoft Office suite Focus on delivering outstanding customer service and building lasting relationships Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Main Dealer based in Ashford, Kent Circa £38k Basic Salary + Bonus Monday to Friday 8AM to 5PM - No Weekends Full main dealer training programme Monday Matters Recruitment is proud to partner with a reputable leading car dealership based in Ashford, Kent. Renowned for their commitment to quality, excellent customer service, and fostering a supportive working environment, this dealership offers a fantastic opportunity for talented technicians to develop their careers within a dynamic and professional team. They are currently seeking a Diagnostic Vehicle Technician who is passionate about automotive technology and dedicated to providing exceptional service to their clients. The successful candidate will play a vital role in maintaining and repairing a diverse range of vehicles, ensuring high standards of workmanship and customer satisfaction. This role suits individuals with a solid background in vehicle diagnostics, who thrive in a fast-paced environment and are eager to contribute their expertise to a well-established dealership. Key Responsibilities: Conduct diagnostic tests on vehicles to identify faults accurately and efficiently. Perform repairs and replacements of components as required, adhering to manufacturer guidelines. Use specialised equipment and software to identify issues and verify repairs. Ensure all work complies with health and safety standards and workshop protocols. Maintain detailed service records and documentation of all work carried out. Assist in the ongoing training and development of team members where applicable. Provide excellent customer service by explaining diagnostics and repair work clearly. Skills & Experience Required: Previous experience as a Vehicle Technician, with a focus on diagnostics. Strong knowledge of automotive systems and electronic diagnostics. Proficient in using diagnostic tools, software, and workshop equipment. Excellent problem-solving skills and attention to detail. Full and valid UK driving licence. Excellent communication skills and a professional attitude. Ability to work independently and as part of a team. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer based in Tunbridge Wells Circa £45k Basic Salary + Bonus Monday to Friday 8AM to 5.30PM - No Weekends Full main dealer training programme Monday Matters Recruitment is proud to be recruiting on behalf of a well-established and highly reputable main dealership in Tunbridge Wells. This is an excellent opportunity for an experienced Senior Vehicle Technician to join a busy, professional workshop where quality, efficiency, and customer satisfaction are paramount. The Role: As a Senior Vehicle Technician, you will play a key role within the workshop, ensuring vehicles are maintained and repaired to the highest manufacturer standards while supporting junior team members. Key Responsibilities: Carry out advanced diagnostics, servicing, and complex repairs Utilise manufacturer-approved diagnostic equipment Provide technical support to colleagues and workshop control Mentor and support junior technicians Ensure all work complies with safety and quality standards Accurately complete job cards and associated documentation Contribute to workshop efficiency and productivity targets Essential Requirements: NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair Previous experience as a Senior or Master Technician Strong diagnostic and fault-finding expertise Full UK driving licence High attention to detail and commitment to delivering quality workmanship Desirable: MOT Tester qualification Hybrid / EV accreditation Experience within a franchised dealership What’s on Offer Competitive basic salary with performance-related bonus 25 days holiday plus bank holidays Ongoing manufacturer training and career development Pension scheme Staff benefits and discounts Modern, well-equipped workshop Clear progression opportunities Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer based in Canterbury Realistic OTE of £55k+ (£15k Basic Salary) Company car provided Part of a dealer group that is growing rapidly Looking for candidates that are customer focused Monday Matters Recruitment is currently recruiting on behalf of a reputable main dealership in Canterbury, Kent for a motivated and results-driven Car Sales Executive to join their growing sales team. This is an exciting opportunity for an ambitious sales professional looking to develop their career within the automotive industry. The successful candidate will be passionate about delivering exceptional customer service, building strong client relationships, and exceeding sales targets in a fast-paced environment. Key Responsibilities: Engage with prospective customers to understand their requirements and recommend suitable vehicle options Manage the full sales journey from initial enquiry through to vehicle handover, ensuring a seamless customer experience Utilise CRM systems effectively to manage leads, follow-ups, and customer interactions Identify opportunities to upsell additional products and services to maximise revenue and customer value Build and maintain long-term relationships with both retail and B2B clients to encourage repeat business and referrals Demonstrate professional phone etiquette and excellent communication skills at all times Coordinate appointments, test drives, follow-up calls, and meetings efficiently Stay up to date with vehicle specifications, promotions, finance packages, and industry trends Candidate Requirements: Previous experience in automotive sales or B2B sales is highly desirable Strong sales and negotiation skills with a target-driven mindset Excellent organisational abilities and the capability to manage multiple customer enquiries simultaneously Confident communication skills, both written and verbal Experience using CRM software and sales management systems Ability to upsell products and services while maintaining customer trust and satisfaction Multilingual or bilingual skills would be advantageous A proactive, enthusiastic, and customer-focused attitude What’s on Offer: Competitive salary with uncapped commission potential Career progression opportunities within a respected automotive business Supportive and professional working environment Ongoing training and development If you are passionate about sales, enjoy building relationships, and thrive in a customer-focused environment, we would love to hear from you. Full vacancy details for this automotive Car Sales Executive role in Canterbury, Kent are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!