Automotive Service Bookings Advisor

Established Main Dealer Based in Tunbridge Wells, Kent Circa £30k Basic Salary Working Hours: Monday to Friday 8am - 5pm - No Weekends! Monday Matters Recruitment is recruiting on behalf of a well-established car dealership in Tunbridge Wells for a Service Bookings Advisor to join their busy aftersales team. This is an ideal opportunity for someone with excellent customer service and administration skills who enjoys working in a fast-paced office environment. This is a telephone-based role with no front-of-house customer interaction. Your sole responsibility is handling inbound and outbound calls, booking customers into the workshop, and managing the service diary. Key Responsibilities: Booking service, MOT and repair appointments Managing the workshop diary to maximise efficiency Handling inbound telephone calls and online booking enquiries Liaising with Service Advisors and the workshop regarding availability Updating customer and vehicle records accurately Contacting customers to confirm appointments and follow up on enquiries Providing exceptional customer service at every stage About You: Previous experience in a dealership or automotive service environment is desirable, but not essential Strong telephone and customer service skills Excellent organisational and administrative ability Confident using computer systems and booking software A positive, professional and team-focused approach Full vacancy details for this Service Bookings Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Well Established Independent Garage Group Based in the Croydon area Circa £40k Basic Salary + Bonus 5 Day Working Week Our client, a well-established independent garage based in the Croydon area, is currently seeking a dedicated and experienced Vehicle Technician to join their professional team on a permanent basis. Known for their commitment to quality service and customer satisfaction, this company values skilled technicians who are passionate about delivering top-tier automotive solutions. This role offers an excellent opportunity for a technician looking to grow within a reputable and friendly environment, where expertise and attention to detail are highly valued. The successful candidate will be responsible for carrying out a wide variety of vehicle repairs and servicing tasks within a busy, well-equipped workshop. You will ensure vehicles are maintained to the highest standards, working efficiently and accurately to meet clients’ expectations. The role requires a technician who is proactive, reliable, and capable of working independently while also being a team player. If you are someone who takes pride in your workmanship and thrives in a customer-focused environment, this could be the perfect opportunity for you. Key Responsibilities: Conduct routine servicing and maintenance on a diverse range of vehicles. Diagnose and repair faults using modern diagnostic equipment and techniques. Attend to vehicle inspections and issue repair estimates in a clear and professional manner. Ensure all work is completed to manufacture standards and complies with health and safety regulations. Maintain accurate records of work carried out for each vehicle. Assist in identifying potential issues and providing solutions to clients. Work efficiently to meet deadlines while maintaining high quality of workmanship. Skills & Experience Required: Proven experience as a Vehicle Technician, ideally within an independent garage setting. Competence in performing vehicle diagnostics, repairs, and servicing. Level 2 or Level 3 Motor Vehicle Service & Repair qualification (or equivalent). Good knowledge of modern vehicle systems and diagnostic tools. Strong attention to detail and a high standard of workmanship. Excellent organisational skills and the ability to work independently. Good communication skills and a customer-focused approach. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer Group Based in the Birchington, Kent Area Circa £37-39k Per Annum Hours: Monday to Friday 8AM to 5.30PM - No Weekends! Role available due to company expansion Monday Matters Recruitment is working on behalf of a well-established automotive business in the Birchington-On-Sea, Kent area to find a motivated and customer-focused Telesales Car Parts Advisor. This is a fast-paced, customer-facing role where you’ll be the first point of contact for trade customers, handling incoming parts enquiries and supplying automotive parts to the aftermarket. You’ll play a key role in delivering a professional, efficient, and friendly service while building strong relationships with workshops, independent garages, and trade clients. Key Responsibilities: Handle inbound calls and parts enquiries from trade customers Accurately identify and supply the correct automotive parts Process orders efficiently using internal systems Build and maintain strong customer relationships Upsell related parts and consumables to maximise sales opportunities Deliver excellent customer service at all times We’re looking for someone who is enthusiastic, proactive, and thrives in a busy environment. You’ll ideally have: Experience within a main dealer or parts factor environment (essential) A confident telephone manner and strong communication skills Good IT skills and ability to learn new systems quickly High attention to detail and accuracy Ability to multitask and work under pressure Full vacancy details for this Telesales Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Vehicle Technician (Luxury/ Prestige) Based in Swanley, Kent Independent Prestige Specialist Garage Circa £48-50k Basic Salary + Monthly Bonus Scheme Working Hours: Monday to Thursday 7.30AM - 5.30PM/ 2.45PM finish on a Friday (No Weekends) Monday Matters Recruitment is seeking a Vehicle Technician to join a highly respected independent specialist garage in Swanley, Kent. This is an excellent opportunity for an experienced professional with a passion for high-performance vehicles to work in a dynamic and well-equipped workshop. As a Vehicle Technician, you will be responsible for the diagnosis, repair, and maintenance of specialist vehicles to the highest standards. You must be confident working with complex diagnostic procedures and advanced electrical systems across both modern and classic vehicles. Working alongside a skilled and knowledgeable team, you will ensure every vehicle receives expert care and attention. Key Responsibilities: Diagnose and repair mechanical, electrical, and electronic faults using specialist diagnostic equipment Carry out servicing, maintenance, and repair work to manufacturer and prestige standards Confidently undertake complex diagnostic and electrical fault-finding Supervise and support junior technicians, ensuring quality and safety standards are met Work closely with the service team to maintain efficient workflow and high customer satisfaction Accurately document all work completed, including parts used and labour time Keep up to date with the latest automotive technologies and industry best practices Skills & Experience Required: Proven experience as a Senior Vehicle Technician Strong diagnostic skills and ability to work with classic and modern vehicle systems VAG/ Prestige Car experience preferred but not essential NVQ Level 3 or equivalent qualification in automotive repair Ability to work independently and as part of a team Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!