Automotive Service Advisor
Job Role:Service Advisor
Town/City:Aylesbury
Salary/Rate:£35,000 Basic Salary + Bonus
Sector:Service
Job ref:383
Post Date:29.09.26
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Meet Our Recruiter
Charlotte Lightfoot
Automotive Recruiting Director
About the Role
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Established Family Run Main Dealer
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Based in the Aylesbury Area
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Circa £35K Basic Salary + Bonus
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Working Hours: Monday to Friday 8am - 5.30pm with 1 in 3 Saturday Mornings
At Monday Matters Recruitment, we take pride in connecting talented professionals with reputable brands in the automotive industry. Our client, a well-established and reputable car dealership located in Aylesbury is seeking a dedicated Automotive Service Advisor to join their dynamic team. This company values excellent customer service, professionalism, and industry expertise, offering a supportive environment where you can thrive and develop your career.
As a Service Advisor, you will be the vital link between customers and the workshop team, ensuring a smooth and efficient service process. Your role is key in maintaining high customer satisfaction levels through expert advice, transparent communication, and professional service delivery. The ideal candidate will bring experience, enthusiasm, and a friendly approach, helping to uphold the dealership's excellent reputation.
Key Responsibilities:
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Greeting customers promptly and courteously, understanding their vehicle needs and concerns.
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Adsorbing vehicle issues, providing clear explanations, and offering suitable service options.
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Booking appointments and managing workshop schedules efficiently.
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Preparing service plans, estimates, and billing details accurately and transparently.
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Ensuring all work is completed within agreed timescales and to a high standard.
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Maintaining detailed and up-to-date customer records and vehicle history.
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Building long-term customer relationships through excellent communication and service follow-up.
Skills & Experience Required:
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Proven experience as a Service Advisor within a car dealership or automotive environment.
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Excellent communication and interpersonal skills, with a customer-focused approach.
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Strong organisational skills with the ability to multitask and prioritise effectively.
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Knowledge of automotive systems, services, and repair procedures is advantageous.
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Proficiency in dealership management software and Microsoft Office suite.
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Professional appearance and a positive attitude, committed to delivering quality service.
Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.
More jobs from this recruiter
View AllVehicle Technician
South Godstone
£40,000 - £45,000
Vehicle Technician Required
Independent Garage based in Godstone
Circa £40k Starting Basic Salary + Bonus
Hours: Monday to Friday 8.30am to 5.30pm with a Saturday morning rota
Well-respected business in the local area
Our client, a well-respected independent garage located in the charming town of South Godstone is seeking a dedicated and skilled Vehicle Technician. This dynamic team is passionate about providing exceptional automotive services to their valued customers, and they pride themselves on their professionalism and expertise. If you are an experienced technician looking to elevate your career in a supportive and collaborative environment, this opportunity may be the perfect fit for you.
Key Responsibilities:
Diagnosing and repairing various automotive faults to ensure vehicles are operating at optimal performance.
Performing routine maintenance and servicing that includes oil changes, tire rotations, brakes inspections, and engine tune-ups.
Conducting thorough vehicle inspections and documenting findings for clients and record-keeping.
Utilizing diagnostic equipment and tools to identify mechanical and electrical problems accurately.
Maintaining a clean and organized workshop environment while adhering to safety standards and protocols.
Providing exceptional customer service by communicating effectively with clients about vehicle condition and necessary repairs.
Skills & Experience Required:
Proven experience as a Vehicle Technician or similar role within the automotive industry.
Strong diagnostic and problem-solving skills with the ability to work under pressure.
Knowledge of vehicle systems and components, with a commitment to continual learning and improvement.
Excellent communication and interpersonal skills to engage effectively with clients and team members.
Relevant qualifications and certifications in automotive technology or mechanics.
A reliable and positive attitude, with a genuine passion for automotive work.
Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
HGV Technician
Reading
£50,000 - £64,000
HGV Technician – Reading
Basic Salary: £50,000 Basic £64,000 OTE
Hours: Split Shift (alternating weeks):
Monday to Friday 6am to 3pm
Monday to Friday 1pm – 10pm
Plus Saturday Rota of 1 in 3 working from 7am – 12pm.
Training & Certification Opportunities
Overtime Paid at 1.5x Rate
22 Days Holiday + Bank Holidays
Plenty of Additional Benefits
Monday Matters Recruitment is proud to partner with a well-established commercial dealership in Reading, seeking to hire a HGV Technician. This position offers a fantastic opportunity to join a dynamic team dedicated to providing top-quality service and maintaining high standards in the commercial vehicle sector. Our client values their employees and fosters a supportive and engaging work environment, enabling technicians to excel and grow in their careers.
Key Responsibilities:
Carry out maintenance and repairs on a range of HGV vehicles.
Diagnose faults to ensure prompt and effective resolution.
Ensure compliance with safety regulations and company policies.
Maintain accurate records of work completed and parts used.
Collaborate with other technicians and departments to improve workflow.
Provide exceptional customer service to clients through professional and knowledgeable interactions.
Skills & Experience Required:
Proven experience working as an HGV Technician.
Relevant qualifications in vehicle maintenance and repair.
Strong diagnostic and problem-solving skills.
Ability to work efficiently under pressure and manage time effectively.
Excellent communication skills and a team-oriented approach.
Flexibility to work night shifts and adapt to varying demands.
If you are a skilled HGV Technician looking for your next challenge with a reputable commercial dealership, we encourage you to apply. Join a team that values your expertise and provides opportunities for professional growth.
Full vacancy details for this HGV Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Senior Vehicle Technician
Chertsey
£60,000 - £65,000
Senior Vehicle Technician – Luxury Independent Specialist
Chertsey Area
Salary: Circa £60,000/£65,000 Basic Salary
Hours: Monday–Thursday: 8:30 17:00 | Friday: 8:00–16:30
Weekends OFF
State-of-the-art facilities | Supportive, long-standing team
Monday Matters Recruitment is delighted to be partnering with a respected luxury independent specialist in the Surrey area as they look to welcome an experienced and passionate Luxury Brand Automotive Vehicle Technician to their team. This is an exceptional chance to work with one of the most prestigious marques in the automotive world, within a business that prides itself on quality, craftsmanship, and a family-friendly working environment.
Key Responsibilities
Carry out diagnostics, repairs, and maintenance on luxury vehicles to the highest standards.
Use advanced tools and diagnostic equipment to identify and resolve issues efficiently.
Maintain accurate service and repair records in line with company requirements.
Keep up to date with evolving vehicle technologies and industry best practice.
Work collaboratively within a skilled team to deliver work on time.
Deliver exceptional customer service, building trust and long-term relationships.
Skills & Experience Required
Proven experience as a Vehicle Technician, ideally with luxury or high-performance brands.
Relevant automotive qualifications (e.g., NVQ Level 3 or equivalent).
Strong diagnostic capability and in-depth understanding of vehicle systems.
Ability to work independently and as part of a fast-paced team.
Excellent problem-solving skills and meticulous attention to detail.
Confident communication skills with both colleagues and customers.
If you're ready to take the next step in your career and join a well-established, reputable independent garage, we’d love to hear from you. Your technical ability and passion for luxury vehicles will play a key role in delivering outstanding service to our clients.
For full vacancy details and to apply, please send your CV to Charlotte Lightfoot at Monday Matters Recruitment.
Luxury Brand Vehicle Technician
Hatfield
£45,000 - £55,000
Classic & Luxury Vehicle Technician
Hatfield, Hertfordshire
Salary: Up to £45,000 basic + bonus
Hours: Monday–Thursday: 8:00am–5:00pm
Friday: 8:00am–4:30pm
No weekends
Benefits:
State-of-the-art workshop and specialist tooling
Opportunity to work extensively with classic, heritage, and luxury vehicles
Long-standing, family-friendly, highly skilled team
Independent specialist with an excellent industry reputation
The Opportunity
Monday Matters Recruitment is delighted to be working in partnership with a respected independent automotive specialist in Hatfield, Hertfordshire. They are now seeking an experienced Vehicle Technician with a strong interest in classic, heritage, and luxury vehicles.
This role offers a rare opportunity to work on a varied and prestigious range of vehicles, including classic and heritage models, where craftsmanship, attention to detail, and mechanical understanding are essential. Previous experience with classic vehicles is highly desirable; however, a genuine passion and enthusiasm for working on these vehicles will also be strongly considered.
Key Responsibilities
Carry out diagnostics, servicing, repairs, and restoration-related work on classic, heritage, and luxury vehicles
Work with both modern diagnostic equipment and traditional mechanical systems
Maintain accurate and detailed records of all work completed
Apply a methodical, careful approach to ensure the highest standards of workmanship
Stay up to date with evolving automotive techniques while respecting heritage engineering principles
Work collaboratively with a skilled team to deliver outstanding results
Provide an exceptional level of service that reflects the prestige of the vehicles and clientel
Skills & Experience Required
Proven experience as a Vehicle Technician
Experience working on classic or heritage vehicles or a clear passion and strong interest in this area
NVQ Level 3 in Vehicle Maintenance & Repair (or equivalent)
Strong mechanical and diagnostic ability
Excellent attention to detail and pride in craftsmanship
Ability to work independently and as part of a close-knit team
Confident communication skills
If you’re a technician who values quality over quantity and has a passion for classic and heritage vehicles, this is an outstanding opportunity to join a respected independent specialist.
Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.
Monday Matters Recruitment are automotive industry specialists—making sure every Monday counts.