Vehicle Parts Advisor

Parts Advisor Required for Main Dealership - Bicester Basic Salary: Up to £32,000 + £33,000 Bonus - £35,000+ Family-Run Business | Multi-Brand Workshop Monday-Friday over three different day shifts with Saturday mornings on a rota paid at overtime. (7am-4pm, 8am-5pm, 9am-6pm) We are currently recruiting for a knowledgeable and customer-focused HGV Parts Advisor to join our clients busy and successful team in Bicester. This is an excellent opportunity for someone with experience in commercial vehicle parts to join a reputable and growing business. Key Responsibilities: Identify and supply parts to both retail and trade customers Provide professional and efficient customer service at all times Accurately process orders and maintain stock control Liaise with suppliers and the internal workshop to ensure smooth operations Assist with pricing, quotations, and order follow-ups Work collaboratively with the Parts Manager and team to meet targets and service levels Key Requirements: Previous experience as a Parts Advisor, preferably within the HGV or commercial vehicle sector Good knowledge of vehicle components and parts catalogues Comfortable using dealership systems and parts ordering software Strong communication and interpersonal skills Organised, proactive, and a team player What We Offer: Competitive salary with performance-related bonus Comprehensive training and development opportunities Supportive team environment Career progression within a growing company Company benefits package If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Established Main Dealer Based in Tunbridge Wells, Kent Circa £30-32k Basic Salary + Bonus Working Hours: Monday to Friday 8am - 6pm - No Weekends! At Monday Matters Recruitment, we take pride in connecting talented professionals with reputable brands in the automotive industry. Our client, a well-established and reputable car dealership located in Tunbridge Wells, Kent, is seeking a dedicated Automotive Service Advisor to join their dynamic team. This company values excellent customer service, professionalism, and industry expertise, offering a supportive environment where you can thrive and develop your career. As a Service Advisor, you will be the vital link between customers and the workshop team, ensuring a smooth and efficient service process. Your role is key in maintaining high customer satisfaction levels through expert advice, transparent communication, and professional service delivery. The ideal candidate will bring experience, enthusiasm, and a friendly approach, helping to uphold the dealership's excellent reputation. Key Responsibilities: Greeting customers promptly and courteously, understanding their vehicle needs and concerns. Adsorbing vehicle issues, providing clear explanations, and offering suitable service options. Booking appointments and managing workshop schedules efficiently. Preparing service plans, estimates, and billing details accurately and transparently. Ensuring all work is completed within agreed timescales and to a high standard. Maintaining detailed and up-to-date customer records and vehicle history. Building long-term customer relationships through excellent communication and service follow-up. Skills & Experience Required: Proven experience as a Service Advisor within a car dealership or automotive environment. Excellent communication and interpersonal skills, with a customer-focused approach. Strong organisational skills with the ability to multitask and prioritise effectively. Knowledge of automotive systems, services, and repair procedures is advantageous. Proficiency in dealership management software and Microsoft Office suite. Professional appearance and a positive attitude, committed to delivering quality service. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

Service Advisor Required for Main Dealership - Newbury Salary: £30,000 Basic Salary + Bonus (£36,000) Working Hours: Monday to Friday: 8 AM - 6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Newbury area. Our client is seeking a talented and dedicated Permanent Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Main Dealer Group Based in the Birchington, Kent Area Circa £37-39k Per Annum Hours: Monday to Friday 8AM to 5.30PM - No Weekends! Role available due to company expansion Monday Matters Recruitment is working on behalf of a well-established automotive business in the Birchington-On-Sea, Kent area to find a motivated and customer-focused Telesales Car Parts Advisor. This is a fast-paced, customer-facing role where you’ll be the first point of contact for trade customers, handling incoming parts enquiries and supplying automotive parts to the aftermarket. You’ll play a key role in delivering a professional, efficient, and friendly service while building strong relationships with workshops, independent garages, and trade clients. Key Responsibilities: Handle inbound calls and parts enquiries from trade customers Accurately identify and supply the correct automotive parts Process orders efficiently using internal systems Build and maintain strong customer relationships Upsell related parts and consumables to maximise sales opportunities Deliver excellent customer service at all times We’re looking for someone who is enthusiastic, proactive, and thrives in a busy environment. You’ll ideally have: Experience within a main dealer or parts factor environment (essential) A confident telephone manner and strong communication skills Good IT skills and ability to learn new systems quickly High attention to detail and accuracy Ability to multitask and work under pressure Full vacancy details for this Telesales Parts Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!