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Main Car Dealership Based in Medway Circa £31k Basic Salary + Bonus Hours: Monday to Friday 8AM – 5 + 1 in 2 Saturday Morning Rota Monday Matters Recruitment is partnering with a reputable car dealership in Medway, Kent, to find a dedicated and experienced Parts Advisor. Our client prides themselves on delivering exceptional customer service and maintaining a thriving, professional environment. As a vital part of their team, you will play a crucial role in ensuring the smooth operation of their parts department, providing expert advice, and supporting both the team and customers with their automotive needs. The ideal candidate will have a strong background as a Parts Advisor, with a keen eye for detail, excellent organisational skills, and a proactive approach to problem-solving. This role offers an excellent opportunity to develop your career within a respected dealership, working within a team committed to excellence and customer satisfaction. Responsibilities: Provide excellent customer service to both workshop and retail customers, ensuring a positive experience at all times. Assist in the daily running of the parts department, including stock management and parts ordering. Identify and recommend the correct parts for customer requirements, ensuring accuracy and efficiency. Maintain accurate records of transactions and stock movements using dealership systems. Support the workshop team by ensuring they have the right parts in a timely manner. Handle phone and email enquiries professionally, providing knowledgeable advice and solutions. Work closely with the service team to facilitate smooth workflow and customer satisfaction. Candidate Requirements: Previous experience as a Parts Advisor within a car dealership or relevant automotive environment. Strong knowledge of automotive parts and accessories. Excellent organisational and communication skills. Ability to work efficiently under pressure and meet deadlines. Proficiency with dealership management systems and basic IT skills. A proactive and customer-focused approach to service delivery. Full vacancy details for this Parts Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Automotive Service Advisor Required for Main Dealership - Bicester Basic Salary: Up to £32,000 + £4,000 Bonus - £36,000+ Family-Run Business | Multi-Brand Workshop Weekly shift pattern 7AM - 4PM 8AM-5PM 9AM-6PM With 1 in 3 Saturday mornings paid at time and a half Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Heathrow as an Automotive Service Advisor, where your skills will drive customer satisfaction and business success. About the Role: As an Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover. Key Responsibilities: Greet customers, schedule appointments, and manage service bookings efficiently Provide accurate estimates and explain repair and service processes Liaise between customers and technicians to ensure clear communication Manage job progress updates and ensure timely completion Upsell relevant services and products where appropriate Handle warranty and service administration About You: Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment Strong communication and organisational skills Excellent problem-solving ability and attention to detail IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle) A team player with a proactive and professional attitude Full UK driving licence (preferred) What’s on Offer: Competitive basic salary + achievable bonus scheme Ongoing manufacturer and in-house training Friendly, supportive working environment Career progression opportunities within a growing dealer group Employee benefits including pension scheme and staff discounts If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!